Ambulance Care Assistant - Hove, United Kingdom - Health Connections PTS Ltd

Description

Job description

Health Connections PTS is committed to providing safe transfers where all patients and the transfer crew can enjoy a safe and friendly approach based on equality, quality and integrity.

The policies and procedures we have developed aim to create and sustain good relationships with all our clients/health care providers.

Health Connections PTS places high value on our staff and are committed to support them in a variety of ways to ensure their approach is meaningful and effective to our clients.

We are currently recruiting for staff in Shoreham and surrounding areas on a Full Time and Bank basis.


Job Purpose

As part of this dedicated and highly motivated team you will be required to provide a comfortable and safe conveyance of mental health patients at varying levels of risk and presentation.

This role requires excellent communication skills with a diverse range of individuals; patients, relatives, colleagues, health care professionals.

To be mindful and responsive to the patient's needs.


Main Duties and Responsibilities

• Have an awareness of all policies and procedures linked to your job role.
• Prior to commencing all journeys ensure that you are aware of the transfer details and seek guidance from management team / RMN should you be unsure of any particular aspect of the job.
• Maintain responsibility for the collection and return of the escorting staff
• To ensure the road worthiness of the vehicle prior to dispatch using appropriate HC PTS charts / checklists.
• The post holder should establish and maintain a therapeutic relationship that promotes an environment where the patient (and where appropriate carers) feels safe and secure during transit.
• To ensure accurate documentation of journey details and particulars.
• To make sure all documentation relating to each journey is removed from the vehicle and returned to Health Connections PTS office for processing and filing.
• Effectively communicate with Health Connections PTS staff and all those involved in handover process.
• When required and when suitably trained assist all team members with duties related to the safe transfer of patients.
• Participate in a feedback session after every journey and attend team meetings when requested.
• Complete mandatory training relevant to your role to enhance skills and knowledge.
• All of Health Connections PTS' staff are responsible for acting in a professional manner.
• To lead on the general cleanliness of the vehicle and to adhere to Health Connections PTS' infection control policies and procedures at all times.
• To ensure all incidents are reported in a timely and accurate manner in accordance with relevant policies and procedures.

Skills and Abilities

• To be a good communicator.
• To be observant and sensitive to the needs of our patients.
• Have the ability to remain calm under pressure.
• To be able to handle sensitive situations in a professional and emphatic manner.
• Treat all with respect and dignity.
• Have good literacy and numeracy skills.
• To be able to use your own initiative and be competent at problem solving.
• Be willing to undertake training relevant to the job role and service needs.
• To be a safe and confident driver.

Personal Attributes

• To be a good team player.
• Demonstrate a high level of personal appearance.
• The ability to work at short notice.
• All applicants are required to have satisfactory enhanced clearance from the Disclosure and Barring Service Check.

Essential Qualifications

• To hold a full and clean UK driving licence.
• Full Training is provided

Job Types:
Permanent, Zero hours contract


Salary:
£10.60-£11.60 per hour


Schedule:

• Day shift
• Night shift
• Weekend availability

Licence/Certification:

• Driving Licence (required)

Work Location:
On the road


Reference ID:

ACASHOR