Relationship Manager - Saffron Walden, United Kingdom - Saffron Building Society

Tom O´Connor

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Tom O´Connor

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Description

About Us
We all know happiness comes from within. And it's no different with Money Happiness.

It starts right here At Saffron BS we're ready to build it, inspire it and celebrate it with our members, people and communities.


So whatever that 'happy' is - from picking up the keys, to saving for that big day - we're here with open arms, curious minds and the kettle on.

Ready to cheer our members on when they're winning, or build them back up when things haven't gone to plan.

Andwhy? Because that's what families do.

For us, this is much more than a job. We're here to make things better, roll up our sleeves and think what's next to rebuild.

Our people are the beating heart of Saffron and it takes each and every one of us to provide the service we're proud of.

So bring you Your energy, an abundance of team spirit and your hunger to help.

Together we're building happy.


The Role


We are recruiting for a highly professional, self-motivated and influential Relationship Manager to join our successful Property Development team, reporting directly into the Head of Property Development.

Our Relationship Manager would be a natural problem solver with exceptional communication and stakeholder engagement skills.

Experience within Banking/Financial Services is essential along excellent interpersonal; report writing and negotiating skills. ACIB qualification, desired but not essential.


This incredible opportunity will allow our new Relationship Manager to perform a key role within the Society and develop professionally and personally.


Key Responsibilities (not limited to)

  • Dealing with the Relationship management of a portfolio of recently legally completed cases, monitor all cases through to completion and to the sale of the properties.
  • Creating and managing a formal action plan when there is a deterioration in the status of the credit.
  • Handling verbal and written communications both internally and externally.
  • Preparing detailed documents and reports.
  • Liaising with Solicitors and clients as required.
  • Assimilation of MI to use in assisting the HoPD in reporting both quality and performance of independent monitoring surveyors.
  • Ensure compliance meets regulatory requirements; together with Society standards and policy & procedures.

About You

  • Excellent communication and interpersonal skills.
  • Strong organisation skills and attention to detail.
  • Able to work alone and to tight timescales.
  • A thorough background in banking and ideally to be ACIB qualified.
  • Lateral thinking/ problem solving abilities
  • Comfortable dealing with clients, surveyors and solicitors.
  • Able to provide valued research and information on industry trends, competitor product initiatives and other appropriate market intelligence.

Rewards & Benefits

Contract:
Permanent


Salary:
£53,000 basic salary + Company Car

Hours: 35 hours per week.

  • Flexible working; all our roles have flexibility, it's just some offer greater flexibility than others, just ask us
  • Recognition Scheme
  • Discounts through Saffron rewards
  • Annual bonus scheme
  • Physical, mental and financial wellbeing support
  • Pension, Life Assurance & Income Protection
  • Holiday exchange
  • Staff Mortgage Benefit
and lots get in touch to find out more

At Saffron, we are committed to building happy; for our communities, members and each other.

We do this through attracting and building a diverse group of talent and encouraging an inclusive environment which fosters a sense of belonging for all.

We hirethe best people, and have a collaborative culture where everybody's uniqueness is celebrated and respected. We recognise the strength in having a diverse workforce; adding different perspectives, ideas and values. We are inspired to leave a legacy for ourcommunities and each other.

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