Maintenance Administrator - Belfast, United Kingdom - Novax Recruitment
Description
Work as aMaintenance Administrator, our client specialise in residential ventilation systems.
As a leading UK manufacturer, we design, produce, and install a wide range of products, from market leading heat recovery ventilation units to high performance window vents.
Delivering exceptional
Customer Service is a core commitment within the company and we're looking for an experienced individual to join our busy
Maintenance Team, helping us to meet the needs of our growing business.
- Scheduling maintenance works & coordinating a team of maintenance engineers.
- Synchronising engineers' digital diaries for all maintenance works ensuring deadlines are met.
- Data management including generating, updating, and maintaining existing records.
- Tracking and recording parts ordered from suppliers with emphasis on required completion dates.
- Effectively communicating job status' to client.
- Generating statistics to communicate progress at management meetings.
- Liaising with engineers to ensure material stock levels are maintained.
- Acting as initial point of contact for enquiries and queries on behalf of installation coordinator.
- Previous experience in a customer facing role with an excellent customer service manner.
- Strong communication skills when liaising with tenants and clients.
- High Proficiency in Microsoft packages in particular MS Excel / outlook.
- Excellent record keeping.
- Well organised / able to work to deadlines and prioritise workload.
- Effective team member.
- Good work ethic to timekeeping and productiveness.
- Organised and selfmotivated.
- Administrative experience within construction / social housing industry desirable but not essential.
- 2 Years+ Experience within a Customer Service setting.
- Proven ability to build relationships with customers.
- Competent with use of Microsoft Office.
- Enthusiastic, proactive, and flexible.
- Positive and highly customer service focused.
- Strong team player and excellent interpersonal skills.
- Salary Circa £19.5k £22k p/a (Based on experience)
- Working Hours: Mon
- Thurs (8.30am to 5pm), Friday (8.30am to 2.30pm hr Week)
- Company Pension Contribution
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