Programme Manager - Cheltenham, United Kingdom - Shorterm Group

Shorterm Group

Verified Company

Cheltenham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Shorterm Group are currently assisting one of our high profile Aviation clients based in Cheltenham. They are looking for a Programme Manager to join their team.
The Programme Manager (PM) will be responsible for customer communication and relationships.

The PM serves as the primary link between the customer and site level leadership to ensure communication of status and potential problem areas while advising on howto mitigate those concerns.

The PM leads and drives internal teams in ensuring the successful delivery of assigned programmes/ customers. Programmes can be allocated at any stage of the lifecycle from Bid to Retirement.

Key Responsibilities:

Is the primary point of contact with customers, communicating programme status and ensuring customer commitments are understood and met. Acts as voice of the customer within the organisation.
Manages relationships with the customer fostering an environment where complex problems are solved in a manner that instils trust and respect for all parties.
Responsible for establishing and maintaining the contractual and commercial relationships with customers. Communicates requirements within the organisation.
Partners with internal colleagues to provide documentation, information and guidance on issues and/ or delays to delivery schedules.
Tracks, monitors, and reports programme performance using programme management tools.
Responsible for identifying and price, cost, inventory, quality, and delivery issues for assigned products/ programmes and for leading recovery efforts.
Develops and executes programme presentations for both internal and external customers as well as summary documents for leadership review.
Participates in make/ buy discussions, balancing the needs of the customer and goals of the company.
Leads multidisciplinary teams (sometimes across sites) to execute programmes in accordance with quality, schedule and cost commitments.

Qualifications:

Ideally degree qualified or demonstrable equivalent experience.
Proven programme management capability and experience.
Experience of managing product or programme development projects.
Good understanding of business processes and methods (e.g. Supplier/ Manufacturing/ Quality means and methods, capabilities & constraints).
Strong business and commercial acumen.
Capacity to handle wideranging complexity across a number of programmes or issues.
UK driving licence holder.
Able and willing to travel domestically and internationally.

Position Details:
£40,000 - £55, hours a week)
Contributory matched pension up to 6% (enrolled from start date)
4 day work week option
Hybrid working options
25 days holiday plus Bank Holidays (Buy/Sell options)