Customer Service Administrator - Hertford, United Kingdom - Hales Group Ltd

Hales Group Ltd
Hales Group Ltd
Verified Company
Hertford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for a Customer Service Administrator to join a friendly family run business in Hertford that specialise in plumbing, drainage & heating services.


Title:
Customer Service Administrator


Location:
Hertford


Salary:
£25k per annum (reviewed after 6 months of service)


Schedule: 5 shifts per week (one weekend day required)


Benefits:


  • Overtime available
  • 20 days annual Leave
  • Christmas Shutdown
  • Full training provided.

Customer Service Administrator Responsibilities:


  • Delivering prices & quotes to customers.
  • Being the first point of contact for customer inquiries.
  • Data entry of customer information.
  • Taking payments from customers over the phone.
  • Ordering materials.

Customer Service Administrator Requirements:


  • Excellent customer service and communications skills (essential)
  • Ability to work 9hr shifts with start times between 8am to 11am (essential)
  • Ability to work in a fastpaced environment. (essential)
  • Previous experience within a customer service role or similar position (essential)
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