Band 6 Care Coordination Solution User Trainer - Lincoln, United Kingdom - Your World Healthcare

Your World Healthcare

Verified Company

Lincoln, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Band 6 Care Coordination Solution User Trainer

Location:
Lincoln/Hybrid

Job Type:
Temporary

Duration of booking:
Expected to last up to 31/03/2023 (with the possibility to be extended

Proposed start date:

ASAP

Pay Rates:
£21.50 per hour Umbrella or £19 per hour PAYE inclusive of holiday

Working Days and Hours:
Monday to Friday, 37.5 hours per week

Sector:
Healthcare

Base:
Hybrid (Will need to go into the office minimum 3 days per week)

An exciting opportunity is available for an experienced, enthusiastic User Trainer to play a major role in transforming the way the NHS trusts handles its waiting lists.

You will be working at the heart of the tool's adoption, collaborating with multidisciplinaryTrust-based teams to deliver workplace training on the Trust Care Coordinated Solution, empowering users to embrace a tool which will ultimately prioritise backlogs to save lives.

To be based within an NHS Trust to deliver training to clinical and nonclinicalend users to enable the successful adoption of the CCS tool

Main duties and responsibilities

To provide training to clinicians and nonclinicians (in patient facing roles) in Trusts by educating and delivering training on the CCS to groups and oneonone sessions

CCS tool, contributing to project groups and forums and developing Trust-specific solutions as an SME

To be responsible for the effective delivery of training by analysing and scoping issues, undertaking training needs assessments, identifying user and business requirements, and thus adapting the training offering and approach tailored to user specific requirements

To work with trusts against their delivery plans and to meet their implementation targets
To support adoption of the tool by guiding users through the change process from initial awareness and desire to use the tool, to providing the knowledge and skills to use the tool, to reinforcing the active use of the tool after implementation
To monitor performance and regularly report upwards against plans, targets and priorities, escalating actions, risks and issues where appropriate
To maintain an overall understanding of the strategic direction of training within the organisation and other relevant priorities
To operate independently and autonomously, following the agreed workplan for your individual Trust(s), while working within a recognised national team structure where you contribute and feed in input to positively influence the direction of the programme

Roles you will be working with:

Trust-level Delivery Managers
Regionallevel Regional Support Managers and Regional Training Leads
Clinical and nonclinical staff, including Consultants, schedulers, theatre booking teams, secretaries, and other key individuals within a trust setting
Head of Training

Skills, experience, and knowledge

Evidence of working within professional multidisciplinary team
Experience managing and engaging with stakeholders of various seniorities
Good understanding of digital systems and data platforms
Excellent interpersonal and communication skills which can be tailored depending on audience
Proven ability to effectively problemsolve
Experience of working within a change management/training setting
Understanding of IG, Confidentiality and Data protection
Experience at trust level within the NHS
Working in Public Health or NHS setting
Training IT systems in a clinical setting
A qualification or certification in change management, business change or training delivery
Digital competency in clinical systems i.e., Cerner, patient administration software
Proficiency in using Windows systems