Programme Coordinator - University of Warwick, United Kingdom - University of Warwick

Tom O´Connor

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Tom O´Connor

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Description
Permanent Position, 36.5 hours per week (1.0 FTE)

WMG is one of the largest academic departments at the University of Warwick.

We are currently looking for an efficient and organised administrator to join us as a Programme Coordinator, to provide administrative and clerical support within our education team.


Together with great attention to detail and strong IT skills, you should be educated to A-level standard, including A-C grade in GCSE English and Maths.

You will need to have excellent interpersonal skills, be extremely organised and have the ability to work quickly and accurately whilst under pressure in a fast-paced environment.


The package available includes access to a wide range of benefits which include an attractive pension scheme, 26 days holiday plus Christmas closure, some fantastic savings on a wide range of products and services, and excellent learning and development opportunities.


Interview Date:

TBC

JOB DESCRIPTION

JOB PURPOSE:


To provide high-level administrative support for WMG's education programmes administering all functions of our student life cycle including support to the day-to-day delivery of taught modules and dissertation processes.


DUTIES AND RESPONSIBILITIES

  • Act as the first and continuing point of contact for enquiries regarding education administration, providing advice to students, alumni, company sponsors and colleagues; providing detailed information and taking follow-up action as necessary on all aspects of course administration and ensuring online information is accurate and up to date.

Module Administration

  • Manage student module registrations and assist with timetabling queries and issues. Pro-actively coordinate weekly preparation for modules/teaching activities. In liaison with module tutors (internal and external) ensure the accurate set up/publishing of material on Virtual Learning Environments (VLE). Oversee arrangements such as issuing joining instructions, booking of break-out spaces, hospitality for external visitors, coach bookings for visits.
  • Monitor and record module attendance, maintaining accurate records and following up on any outstanding incomplete attendances in accordance with departmental and University requirements. Record student monitoring points via university management information systems for University and UKVI visa monitoring purposes in relation to a variety of student activities such as supervisor and personal tutor meetings.
  • Co-ordinate and manage the module assessment process within university management information systems, from creation of assignments into the return of marks, ensuring accurate recording and tracking throughout and the publishing of feedback within strict deadlines. To maintain records of progress throughout including the moderation process and the calculation of late penalties, in accordance with set regulations. Advise on and issue assignment resubmissions in line with department and University regulations.
  • Administer academic integrity investigations to include the preparation of case files, issuing formal letters to students and attending panel interviews to take minutes. Ensure any follow up actions are undertaken by the marker and a final outcome returned. Liaise with Academic Quality team on complex cases.

Project Administration

  • Administer and provide guidance on all elements of the project dissertation process including progress assessment points, ethical approval confirmations, and final project submission and assessment to both students and staff.
  • Provide support and advice to project supervisors, some of whom may be external staff, including advising on procedures and processes as well as booking overnight accommodation, meeting rooms for supervision meetings, and processing payment claims.

Examinations

  • Coordinate examination process, ensuring that the end-to-end process runs smoothly from timetabling through to Exam Board. Keep up to date with university developments relating to examinations and assessment processes and ensure these are understood and implemented within the Department
  • Provide annual support to departmental Exam Boards, ensuring all marks are returned and coded by strict deadlines, processing mitigation, and managing the administration of exam board outcomes, including the accurate recording of results and timely issuing of resubmission opportunities.

Other

  • Provide support for departmental student events, including Open Days, Induction activities, Graduation, Industrial Visits, Careers events and wider Student Experience events as required.
  • Provide secretarial support to a staff forum, group, or small committee, arranging meetings, and taking responsibility for Agendas and Minutes.
  • Provide support to Senior Programme Coordinators, Teaching & Learning Officers, Programme Management, and other departmental administration teams as commensurate to the grade on a wide range of clerical and administrative

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