Systems Development Administrator - Cardiff, United Kingdom - ALS Training

ALS Training

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Systems Development Administrator

Contract term:
Permanent, Full-Time

Hours: 37 hours

Location:
ALS Head Office, Ocean Park House, Cardiff.

Salary:
£20,500 rising to £23,000 per annum pro rata (Grade 3).

Who we are:

ALS Training is a leading provider of training, learning and development solutions with over 2,000 Apprentices in learning each week.

We design, deliver and evaluate a comprehensive range of training and development solutions to service both employers' andemployees' and their individual needs.

What you'll do:

We are looking for a passionate individual to further develop innovative technology systems in teaching and learning across the organisation and to champion digital literacy essential skills in staff and learners.

You will support the Quality Team by maintainingthe OneFile System and assisting in the development and training of existing systems.

The role will be based at ALS' Head Office, Ocean Park House, Cardiff.

ALS is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

What we offer:

Generous holiday package (up to 45 days per year)
Annual salary increases
Healthcare cash plan
Contributory pension scheme
Life assurance
Wellbeing initiatives including access to inhouse counselling
Employee voice initiatives including a staff council
Flexible and hybrid working options (where applicable)
Annual team building events
Four paid volunteering days per year
Length of service and birthday rewards
Staff recognition awards
Complimentary tea and coffee
Excellent learning & development and CPD opportunities
Formal coaching and mentoring opportunities
Elearning platform available to all staff

What you are responsible for:

Delivering basic 11 training for company systems i.e. OneFile.
Maintaining system information i.e. OneFile
Respond to system support queries from ALS Team members and Partners
Record system support tickets on the ALS system.
Managing accounts on OneFile e.g. creating accounts, resetting passwords, amending permissions
Ensuring that data is kept in good order (e.g. keeping consistent group names across systems).
Create bespoke courses, templates and forms within OneFile for ALS & Partners.
Supporting staff with system queries and resolving general daytoday issues.
Keeping up to date with latest relevant technology advances.
Build positive and collaborative relationships with learners, colleagues, employers and others as appropriate. To adhere to and promote ALS's environmental practices.
Any other duties as requested by your Manager, which may be necessary from time to time.
Responsible for adhering to all GDPR (General Data Protection Regulations) legislation in respect of all learners, clients and colleagues.
To coordinate development, training, use and impact of Eportfolios.
To create user training resources manuals, interactive tutorials and process flows for OneFile.
To manage and prioritise a ticketed system for system requests including developments, additional requirements and adjustments.
To coordinate the innovative use of technology in learning across the organisation including research, development, training and monitoring impact in line with the Teaching and Learning Strategy
To work with the Essential Skills team as the Digital Literacy champion to develop the delivery offer ensure high activity success rates
To support in the management and development of electronic filing systems across the organisation
To contribute to upskilling the ICT literacy levels of staff across the company
Any other duties as requested by your manager, which may be necessary from time to time.

Personal and other duties and responsibilities:

To actively keep updated with the company's services and programmes.
To develop yourself by attending courses, meetings, training events, workshops and seminars, in order to not only develop yourself but also the company.
To demonstrate clear written, verbal and digital communication skills including report writing skills.
To be highly selfmotivated and organised.
To ensure effective customer care skills.
A recognition and regard for observing confidentiality.
The capacity to work as part of a team.
An ability to work on own initiative and meet set timescales.
General housekeeping duties.
To display ALS core values at all times.