Facilities Assistant - Edinburgh, United Kingdom - CBRE GWS

CBRE GWS

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

JOB DESCRIPTION
Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title:
Workplace Facilities Assistant (Scotland Edinburgh)

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Facilities Assistant to join our team.

The main feature of this role will be to provide exceptional customer service and business support in order to ensure our customers receive the best-in-class service.

Anticipating, understanding and delivering to our customer's needs, achieving this with quality and within time constraints.

RESPONSIBILITIES

Providing support to both the lead facilities assistant and facilities manager
Document printing, scanning and retrieval
Stationery requests
PC requests (turning on machines that have been switched off)
Support room set ups (when required and inclusive of AV)
Assisting with general porterage and room clearances
Book and ensure all Mail/courier item (both in and out) are done so in a timely manor
Manage and ensure that all storage areas are kept tidy and presentable
Report and replace signage around the floors as appropriate
Complete floor checks ensuring areas are presentable
Reporting of any floor faults (fabric, lighting plumbing etc)
Checking and restocking of tea/stationery points
Complete floor collections (post, couriers' boxes etc)
Assist with print deliveries when required
Manage unidentified post
Manage and identify consumable areas that need replenishing (sweets, Fruits etc)
Ordering taxis
Issuing of security passes
Act as a single point of contact for customers
Assist with issuing and tracking of train tickets
Cover reception duties as and when required
Support with catering requirements as and when required
Any ad hoc duties that are deemed as a reasonable management request

PERSON SPECIFICATION
Education

Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

Education to A-Level/HNC standard would be beneficial

Training

Proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.

some local site-based training will be required

Experience

Experience of a similar customer facing role

Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

Aptitudes

Excellent command of the English language demonstrated through good verbal and written communication.

Must be detail conscious, accurate and methodical in approach.

Able to work systematically and use own initiative.

Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

Character

Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.

Reliable, able to complete work within required time frame and manage own deadline requirements.

Calm manner able to work under pressure and against rapidly changing demands and priorities.

Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

Job Types:
Full-time, Permanent

Salary:
From £22,000.00 per year

Benefits: