Transport Co-ordinator - Telford, United Kingdom - TIA Wheels Ltd

Description

TIA Wheels is the leading distributor of steel and aluminum wheels to the commercial truck industry in the UK and Ireland.

Part of the TIA Group, we are an established business with passionate key staff benefiting from over 25 years commercial sector experience.

We have an ever growing and loyal client base and we retain our customers by providing high levels of customer service and therefore customer satisfaction is key to our success.

Due to expansion we are now currently recruiting for an experienced Professional Sales Administrator and looking for a 'customer centric' experienced sales and administration professional to join our team on a full time basis.

We have an exciting development opportunity for an out-going professional with experience working to a high level of responsibility within the transport office.

• Take responsibility for all aspects of UK outbound transport including parcels, network and general haulage and van deliveries
• Take responsibility for all aspects of European outbound transport currently Ireland, Norway and the Netherlands
• Enter jobs on to parcel and pallet provider systems
• UK and Europe
• Obtaining rate cards to mainland UK and European hauliers and compare them to ensure best service and costs
• Basic understanding of incoterms, commodity codes and customs processes is essential, however training will be provided
• Ensuring all information required for import and export is available
• Obtaining PODs and ETAs
• Maintaining spreadsheets such as inbound containers and delivery diary.
• Answering inbound calls
• With a view to expand the role to order taking and processing, more involved queries, booking in of stock and inbound transport requirements.
• Liaising with other internal departments such as warehouse and vans.
• Liaising with transport company on collections of outbound deliveries throughout the day and number of pallets shipping daily
• Exceptional attention to detail
• Good working knowledge of Microsoft packages especially Word, Excel and Outlook
• Keen to learn and open to training
• Able to follow instructions
• Time management / ability to prioritise
• Excellent telephone manner and ability to build relationships over the phone and in person.
• Able to communicate at all levels both written and orally
• Positive, team player able to multitask and remain calm
• Uses own initiative and able to work on your own

Friendly working culture, Career development opportunities, On-going training and support, Company-wide events, Cycle to work scheme, Well-being benefits, Workplace pension.

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Onsite parking
• Private medical insurance
• Sick pay

• Monday to Friday

• Telford: reliably commute or plan to relocate before starting work (required)

• Certificate of Higher Education (preferred)

• Customer service: 3 years (required)
• Administrative experience: 3 years (required)

• English (preferred)

• Driving Licence (required)