GP Receptionist - Mansfield - Millview Surgery

    Millview Surgery
    Millview Surgery Mansfield

    4 days ago

    Description

    We are looking for a Receptionist to work 35 hours per week in our busy GP surgery. Flexibility is necessary to help cover extra hours for sickness and annual leave. The Surgery opening hours are on a Monday and pm Tuesday - Friday.

    The hours of work are (HOURS UPDATED 11/2/26) Monday 07.50am pm, Tuesday pm, Wednesday 07.50am - 1.00pm, Thursday pm and Friday pm.

    The job will entail contributing to the day to day running of reception, opening the building first thing in a morning and locking upat the end of the day, booking appointments for patients both face to face and overthe telephone, dealing with patientqueries, again both face to face and over the telephone, processing repeat prescriptions, scanning of incoming documents and dealingwith them as necessary, registration ofnew patients, deal with incoming and outgoing mail plus other necessary admin work.

    Maintaining confidentiality at all times is an absolute must.

    You will liaise with both internal and external HealthcareProfessionals.

    Main duties of the job

    Duties will include (but not be exclusive to):

    Booking Appointments

    Dealing with queries

    Processing Prescriptions

    Registering new patients

    Scanning documents and processing as necessary

    Arrange home visits

    Processing and distributing incoming and outgoing mail

    Covering extra hours for sickness and annual leave

    About us

    We are located on the edge of Mansfield Town Centre. We are a a very friendly team who have worked together for a longtime. We consist of 4 GP Partners, 2Salaried GPs, 2 Practice Nurses, 1 Nurse Associate, 1 Health Care Assistant, 2 Phlebotomists, 2 MedicalSecretaries, 2 Coders, 1 Reception Manager and 6 Receptionists. We area training Practice so regularly have trainee GPs on placement with us.

    Millview Surgery is a 2 storey building and you will be expected to work across both floors. We do not have lift access to the upper floor, you will therefore access the upper floor using stairs.

    Job responsibilities

    Receive, assist and direct patients to access the appropriate care/help necessary. Liaise with Healthcare Professionals both internally and externally.

    Provide admin support to the whole team. Project a positive and friendly image to patients and visitors both in person and on the telephone.

    Person Specification

    Experience

    • A resilliant individual who can work under pressure whilst remaining calm
    • Good organsiational skills
    • Excellent communication skills both written and verbal
    • Adhering to the need for strict confidentiality at all times
    • Able to multi task and use own initiative
    • Good time keeping
    • Experience of working with in a public facing environment
    • Flexibility to cover extra hours at short notice
    • Experience of admin work

    Qualifications

    • Experience of using SystmOne clinical system

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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