Regional Manager - Hertfordshire, United Kingdom - Forces Employment Charity

Forces Employment Charity

Verified Company

Hertfordshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Regional Manager (East of England)
Do you have passion and skills to help manage a full team? Could you champion them to train and upskill? Are you excited by innovation and helping the armed forces community to thrive?

Job Role:

The Forces Employment Charity offers a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.

Principal Responsibilities:

Develop and coordinate the delivery of the contract in the regional areas, including the management and supervision of the team in your area
Line management of the caseworkers in your allocated region including managing team absences and leave
Carry out regular one to one supervision and performance reviews with your team members
Continuously improve the case management of the caseworkers delivering the programmes, developing, and maintaining Case Management Guidance for each and audit case files monthly.
Report outcomes, opportunities, risks and issues across the programme to the National Manager in accordance with ISO 900
Review Incident Reports and report issues to the National Manager. Discuss any issues with staff resulting from incidents to strengthen operations where necessary and strive for continuous improvement.
Prepare regular reports in conjunction with the Business Development team for the commissioners in your region.
Continuously monitor quality assurance and outcomes reporting for the project
Support your staff to deliver monthly, high quality case studies for use by the Forces Employment Charity
Monitor team training, identifying skills gaps and opportunities to improve
Contribute to the development of new and existing partner and funding opportunities within your region and manage the operational relationships with key stakeholders in your region
Coordinate delivery of the programme with the wider Forces Employment Charity programmes
Deputise for the National Manager when required
To be flexible and complete any additional tasks asked of you by the National Manager and Deputy Chief Executive

Person Specification

Essential Competences:

Experience of programme management and line management.
History of successful relationship building and maintaining relationship of key stakeholders
Understanding of performance improvement and outcomes monitoring.
A working knowledge of the Justice System
Proven record of planning, managing, and delivering high quality services and outcomes in a demanding and fastmoving environment
Ability to exercise appropriate judgement and manage and mitigate risk.
Strong written and verbal communication skills.
Excellent IT skills
Driving licence and exclusive use of a car

Desirable Competences:

Empathy with Armed Forces personnel and an understanding of the challenges they face
Experience of using Outcomes Star
Management training and qualification

To apply, please submit your CV and cover letter by Midnight 8th March 2023
**Interviews to be scheduled for the week commencing the 13th of March 2023