Accommodation Officer - Cambridge, United Kingdom - Summer Boarding Courses

Summer Boarding Courses

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

About The Role:

Contract Dates
05/07/ /08/2023

Accommodation Officers take a key role in providing an exceptional student experience as part of their Summer School course. They will be engaged in the pastoral care and supervision of students alongside the College Mentors.

They will be a trusted point of contact and support for students within their accommodation blocks and are responsible for upholding and championing behaviours that we expect to see in our students.

Accommodation Officers need to be highly attentive and well organised in their approach to supervision of students and engaging with behaviour or welfare issues.

With students from a diverse range of countries and cultures, it is important that Accommodation Officers have sufficient presence to connect and include students in order to create a fun, welcoming and vibrant atmosphere within their Summer School accommodation.

Accommodation Officers are responsible to the Social Welfare Manager

Main Duties:

Hold responsibility for supervision and pastoral care of students at satellite accommodation blocks.
Work closely with the College Mentors and Centre Management to ensure that students are supervised and accounted for whilst in accommodation blocks
Communicate effectively with other Accommodation Officers, College Mentors and Centre Management in order to create an accurate and efficient account of student movement on site
Supervise and support students who are unwell, ensuring that updates on their health are provided to management teams, and recorded in relevant logs
Oversee student movement (including register completion) throughout the day including key times at meals, wakeup / lights out, free time sign out and break times
Lead student meetings to ensure that students are aware of the programme and any changes between daily meetings
Liaise with the accommodation management and cleaning staff to ensure that rooms are clean for student arrivals, and issues are reported quickly
Ensure common spaces display key information, working closely with Social Programme team to ensure that information is effectively shared with students
Provide daily handovers for morning staff and management detailing any behavioural or pastoral issues
Promote and embody standards of behaviour that we would expect from our students at all times
Ensure students feel welcome in the country and college from the first point of contact
Create a welcoming and inclusive environment, in which all students can feel comfortable and cared for
Facilitate conversations and communication between students when needed, ensuring that students are creating bonds and friendships with others
Supervise students in their accommodation blocks and other college areas, ensuring appropriate standards of student behaviour, whilst monitoring and engaging with student welfare.
Proactively address student behavioural issues, providing appropriate intervention when necessary
Remain professional and empathic while dealing with discipline and behaviour management in a positive and constructive manner
Be committed to the safeguarding and welfare of students at SBC sites
Attend daily staff meetings alongside College Mentors to update on pastoral issues
Be responsible for attending to unwell students and chaperoning students on visits to the doctors when necessary
Keep management teams informed, and keep records of incidents, sickness and medical issues
Encourage good timekeeping to ensure that all students are in timetabled lessons
Facilitate laundry operations within the College, assisting students using the weekly external laundry service
Adhere to all Health and Safety measures (including COVID safety measures, risk assessments and other policies and procedures)
Help with student transfers to and from the airport for any arrivals and departures
Be on overnight duty 22:00 07:30 up to 6 times per week

General Duties:

As with all residential work, be able to show a large degree of flexibility
Help ensure that the students do not breach the rules of the school
Engage with the students at all times, in a friendly but professional manner
Assist at any time, whether on duty or not, with an emergency situation
Attend precourse staff induction and complete a First Aid course (arranged by SBC) and act as a College First Aider
Maintain relationship between Summer Boarding Courses and the host site, as well as other Summer Boarding Courses sites
Oversee general room and common space tidiness and report any maintenance issues to the College Principal
Provide feedback on your experiences during and at the end of summer

Ways we support our Accommodation Officers: