IT Support Technician - Redhill, United Kingdom - Jago Consultants Ltd
Description
Excellent opportunity for an experienced IT Support Technician looking to join a busy and growing team based in Redhill, Surrey.
My client is a long-established IT support company providing a wealth of IT knowledge, hands on IT support, products, solutionsand high quality service to meet business needs.
Position Overview - IT Support Technician- Update clients on the progress of their query when firstcontact resolution is not possible
- Resolve software issues
- Desktop and laptop fixes
- Troubleshooting Windows 10 & 11, Mac OS
- Managing Active Directory and group policy
- Travelling to client sites when required
- Full UK driving license
- Knowledge of Microsoft 36
- Experience with Windows Server & Windows client operating systems
- Experience with Networks (LAN, WAN) Patch management and TCPIP protocols
- Familiarity with hardware of servers, desktops & laptops
- Knowledge of security systems (Antivirus, firewalls)
- 24 years experience in an IT Support Role
- Outstanding telephone customer service experience
- Excellent communication skills and a passion for Technology.
- Monday to Friday 8:30am 17:30pm
- Salary £25,000 £31,000 DOE
- Bonus Scheme
- 20 days annual leave + bank holidays
- Onsite free parking
- Birthday and Christmas vouchers
- Relaxed and friendly working environment
- Aesthetic office location
- Cycle to work scheme
- Annual leave loyalty scheme
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