Omnichannel Enablement Manager - Tadworth, United Kingdom - Trust In Soda

Trust In Soda
Trust In Soda
Verified Company
Tadworth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Omnichannel Enablement Manager

Start Date:

ASAP

Contract Length:9 months initially


Location:
Remote


Rate:
£ PD


Engagement Method:
Inside IR35

This role will be responsible for supporting Omnichannel Enablement service delivery activities on a global scale. The Omnichannel Enablement Manager role will help develop digital strategies and goals.


Key Responsibilities

  • Marketing Automation & Personalisation capabilities through execution of outbound (eMail) marketing programs
  • Journey Orchestration to track HCP behaviours across touch points, identify behaviours & trends and deliver dynamic personalised content & messaging
  • HCP Portal to engage customers with promotional messaging, and/or access additional products and services. Advise marketing teams on how to structure and implement a successful portal strategy to enhance the customer experience. Portal governance and abovebrand oversight.
- ePermission governance to support customer acquisition strategy (collection, management, data quality and reporting)

  • Manage and oversight Omnichannel reporting to measure omnichannel performance and guarantee KPIs consistency across Global standard dashboard.

Qualifications

  • BA Required; MBA or equivalent Master'slevel education preferred
  • Demonstrate passion for digital and innovation
  • Digital marketing or equivalent experience in pharmaceutical sector is preferred
  • Influence and communications skills ability to generate credibility
  • Ability to work with metrics and KPIs to evaluate and optimize the digital performance
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