Data Administrator - St Helens, United Kingdom - MPAAS

MPAAS

Verified Company

St Helens, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are we?

We are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier.

This makes us the face of the energy supplier; the ones who visit your home or business and our qualified Dual Fuel Meter Installers undertake the installation.

In addition to this we also undertake revenue protection work for our energy suppliers. That's why we pride ourselves in delivering first class customer service to all of our consumers.

From the point of booking through to installation our personalised consumer journey keeps everyone informed every step of the way.

Since the start of the year, our growth has been over 2000% We are a forward-thinking company who are looking to expand our business further.

Summary of the role

The principal purpose of this role is to assist the Data Operations team in quality checking job outcomes, maintaining systems, ensuring the work of our field operatives is up to the required standards.

We have a growing number of field operatives, clients and systems which means that we need to stay on top of our quality assurance processes.

Your overarching key responsibilities

Data handling and creating outcome files
Maintaining quality assurance scorecards
Being able navigate multiple systems for different contracts
Reporting findings to key stakeholders within the business
Spot trends within the data to help us address training gaps within the field force
Reviewing the quality of job outcomes and notes left by field operatives
Administrative tasks such as clipping body cam footage and storing it safely so that it can be accessed in future.

Where you will fit in the Company

You will be part of the Data Operations Team and will report into the Head of Managed Services. You will have regular communication with Senior Management.

What we are ideally looking for in you

Experience of using Microsoft Office (Especially Word, Excel and Teams)
Happy to work both independently and as part of a team
Excellent communication skills
Ability to review data and spot trends
Takes care in their work and pays attention to detail

The Salary & Terms applicable for this role
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Salary:
£21, ,000

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Holidays:23 days + 8 bank holidays Plus 1 Incremental service day, up to a maximum of 25 days annual leave
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Holiday Buy & Sell Scheme: You will be offered the option to either buy additional holiday days or sell a portion of your untaken annual holiday entitlement that is over the Statutory minimum of 20 days.
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Private Medical Care: After 3 month service, you will have the opportunity to opt-in to a Private Health Care Scheme with Vitality (this is a taxable benefit and will affect your tax code).
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Life Assurance Cover -2 x annual basic salary to your nominated beneficiary
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Bonus:10% of your basic salary as a bonus based on company performance =
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Pension:Standard Pension - 5% Employee, 3% Employer

Other Benefits Available to you: