Automotive Warranty Administrator - Bristol, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Warranty Administrator

Location:
Bristol, BS15 4AJ

Salary:
Up To £24,000

Working Hours: 40hrs Per Week = Monday to Friday 8.30am - 5.30pm

Full Time and Permanent

Our client has a turnover of approximately 250 million and employs over 700 members of staff across 12 dealerships and 1 dedicated service centre.

They are looking to recruit a Warranty Administrator to join their busy team in their Bristol site.

Our client's performance has been continuing to grow as well as being recognized for the quality of service provided to their customers.

As such they require a self-motivated individual, who is able to use their own initiative to work alongside our existing team in their busy Warranty department.

To stay up to date with all Warranty notifications and updates from our manufacturing partners
To liaise with dealership staff to ensure all information on job pack is correct. This includes but is not limited to; a full writeup to manufacture standards, car mileage, and technician signatures.
To ensure all work has been authorised by the customer, evidenced by a signature, and that all supporting evidence is attached to the job card before any claim is made. This includes any retail invoices for retail/warranty combined jobs.
To liaise with departments in order to ensure prior approval process is followed.
To liaise with manufacture fleet and customer care departments where required.
Ensure all customer requests are carried out i.e. fleet commitment, special warranties used.
Attend and maintain manufacture training as and when required.
Maintain internal reporting system and highlight any discrepancies.
Endeavour to clear all warranty invoices on a daily basis.
To ensure WIP is checked daily, question any work remaining and rectify where possible, in conjunction with service manager.
Check for any returned or rejected claims daily and rectify via liaising with the accounts department.
Ensure relevant case numbers and are on the job pack and where applicable car hire authority documented and recorded.
Ensure with parts department that all warranty parts are returned on time with all paperwork correctly completed.

Job Requirements: