Team Leader - Liverpool, United Kingdom - Pasta Evangelists

Pasta Evangelists

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Manages the day to day aspect of the Pasta Evangelists Kitchen.

Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees.

Has responsibility for achieving above average results.

What you'll do at Pasta Evangelists:
Attend meetings when required.

Embrace and embed new changes in PE systems and processes.

Training the new starters according to the company guidelines.

Coaching and supporting team members in their development. Highlights high performing individuals.

Track team absences and report them to your Area Manager/Deputy Area Manager.

Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.

Help to create a customer focused environment.

Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.

Implement the lead from the front mindset and set a clear example of Product quality for all to follow.

Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.

Clear communication of Sales Goals, striving to consistently exceed sales targets.

Train the team on all new products enabling them to drive sales.

Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).

Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.

Who you are:

You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.

You have experience of managing a diverse workforce.

You are customer-focused, and enjoy interacting with customers.

You don't turn a blind eye to issues. you jump on them and have a desire to solve them

You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.

You are hugely detailed oriented and don't ever cut corners

You love working in a team and helping to manage other chefs in the kitchen

You can clearly communicate both verbally and in writing

... A pasta lover

What we can offer:

£13 per hour - £13.5 per hour from 9.00pm - £14.5 per hour from 11.30pm onwards.

Monthly bonus according to site performance

Join a dynamic, fast-moving & diverse team

Regular team socials as well as occasional trips to 'il bel paese'

Free Pasta Evangelists products

Free Italian and English lessons

Discounted gym membership

Cycle to work scheme

Development Opportunities - you can grow inside the business

About Pasta Evangelists

We are proud to include three food authorities as official Evangelists and co-founders in our business; Prue Leith CBA, Giles Coren & William Sitwell, each of whom is committed to our vision of revolutionising the UK's £3.8bn pasta sector, and one day the world's £50bn sector.

As an early stage startup, we increased our revenues ten-fold during the year of 2018, and more than ninety-fold since launching in October 2016.

We subsequently raised a Series A investment of £1.7M, led by Guinness Asset Management, which will bolster future development. Our growth has been steady and rapid, with more than 50,000 portions of pasta sold as of October 2018.

We also offer a range of gift cards, gift subscriptions, pasta-making kits and pasta masterclasses, taught by our Head Sfoglina (pasta artisan) Livia.

Featured on Dragons' Den, BBC World News, The Times, Telegraph, Evening Standard, Metro, Italy's La Repubblica, GQ, it's a very busy and exciting time for our business