T&c Senior Technical Support - Swindon, United Kingdom - Openwork UK Ltd

Openwork UK Ltd

Verified Company

Swindon, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a 12 month fixed term contract, hybrid role, based in our Swindon office, with the requirement to be in the office 2 days a week.
You will maintain and report on T&C related activities and licensing data.

The benefits:

Salary up to £30,000
Bonus scheme on target bonus 7.5%
Pension scheme contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
Critical illness cover
Income protection 1x salary
Death in service 4x salary
25 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days.
A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

Maintain accurate and up to date Audit trail of T&C records, licensing, and competencies.
Production of regular and ad hoc reports/MI for T&C.
Work alongside Manager to complete an annual stand back review including a proposal report in relation to the validity of the KPIs.
Monitoring, recording, and communicating results from T&C related projects/activities.
Key involvement in all T&C related projects.
Liaise with the stakeholders & Technology to agree work to be completed.
Annual and ongoing scheduling of Cyclical and Risk Financial Reviews, ensuring all assessments of Partners, Shareholders and Advisers are completed in line with the Financial Monitoring Programme and Openwork Risk Definitions.
Completion of an assessment of financial soundness to FCA and Openwork Standards, ensuring not under undue financial pressure.
High quality records and documentation clearly and concisely supporting decisions.
Approval of Risk Assessments, making decisions on challenging cases within agreed Standards.
Timely completion and review of Financial Monitoring Questionnaires (FMQ), reconciliation and bimonthly credit reports.
To maintain accurate Control Documents, including Risk review listing.
To provide training on the process to new joiners or existing staff as and when required.
Management of Financial QC, reporting results and identifying reoccurring trends or issues and escalating with recommendations.
Ability to identify and make judgements on areas that need improving around configuration within Insight.
Responsibility for ensuring our T&C framework and documents is up to date and any changes are effectively communicated to supervisors.
Ensure all data is handled and stored securely in accordance with GDPR.
Delivery against any regulatory requirements e.g. RMAR report.