Sales Operations Co-ordinator - Northwich, United Kingdom - Ingram Micro

Ingram Micro
Ingram Micro
Verified Company
Northwich, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Description
Sales Operations Coordinator

Location:
Lostock Gralam, Northwich, CW9 7UA


Salary:
Up to £20,475 depending on experience

Working Hours:
Monday - Friday 9:00 - 17:30 | Hybrid working | 3 days office 2 days homebased

As a Sales Operations Co-ordinator you will


Work collaboratively with our Sales and Sales Operations teams in order to provide the best in-class customer service to our Customers.


  • Managing opportunities to completion
  • Process Contracts in a timely manner
  • Build strong relationships with customers and internal team members
  • Proactively manage and own workload
  • Logging and tracking sales requests and orders on internal systems
  • Other administration duties to ensure the smooth running of the Sales Operations department
  • The ability to work in a high demand, diverse team environment
  • Effective customer services skills with the ability to resolve partner and customer issues
  • Negotiation and influencing skills
  • Excellent computer skills in all MS packages
  • Attention to detail
  • A positive, Professional attitude and work ethic
Who you are.

  • Customer Obsessed: Inherently understands customer needs and provides the best customer experience at all times, striving to obtain profitable new and repeat Cisco business by developing and maintaining customer loyalty
  • Team Collaborator: Can work with internal and external stakeholders of all levels to proactively support the customer to reach the desired result
  • Responsible: Can demonstrate at all times ownership and responsibility over the complete end to end process
  • Results driven: Cares to answer and resolve customer queries with a sense of urgency, guiding them through what can be a complex process
  • Results Driven: Interest in driving customer to their outcomes.
  • Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience.
  • Business wisdom: Understanding of the customers' business outcomes and how you can support the customer
About us

Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts.

Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications, and Wireless.

Our team is as much about our people as it is our customers and business partners.

Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed.

We offer a competitive base and benefits package.
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