Senior HR Advisor - Milton Keynes, United Kingdom - TSYS Managed Services EMEA

TSYS Managed Services EMEA

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

TSYS Managed Services has a range of contact centre roles specialising in Customer Service, Risk Management, Collections, Back Office, and Help Desk related services for Financial Institutions.

We operate from two UK locations, Milton Keynes and Coventry, and from Barneveld in the Netherlands.

We currently have an exciting opportunity for an experienced
HR Advisor (Senior) to join the team in Coventry. The role is to cover
maternity leave, which may be needed for up to 12 months.
We are offering a competitive salary plus excellent benefits.

HR Advisor (Senior) Responsibilities:

Provide ongoing support and mentoring to operations, offering objective and practical on all employee relations matters as necessary.
Update internal HR systems with leavers, transfers, disciplinary information and any additional ad hoc HR information.
Maintain employee information and documentation in line with compliance and audit requirements
Support with the requirements of the business objectives by participating in the recruitment and selection process.
Proactively identify trends from analysis of turnover reports and exit interviews to propose and implement changes that will reduce turnover.

Develop and manage action plans re:
retention & turnover.

Work closely with business area managers to identify trends and implement initiatives to reduce absence. Support operations managers and team leaders in ensuring that the absence management policy is being adhered to.
Undertake duties of a general nature or additional tasks as may be required from time to time as required by Manager and/or to facilitate the achievement of the HR Team's objectives.

The ideal HR Advisor (Senior) will have

CIPD level 5 qualification
A strong background in employee relations
Excellent interpersonal and communication skills
Strong analytical skills with the ability to influence

HR Advisor (Senior) benefits:

As well as a competitive salary and a fast paced, fun working environment this role comes with the following benefits:

26 days holiday, excluding bank holidays (With the option to buy an additional 5 days)
Limited free onsite parking
Peoples Pension scheme
Onsite canteen
Eye Care Vouchers
Discounted gym membership
MediCash Plan (On completion of 4 month service)

Pay:
£30,000.00-£35,000.00 per year

Benefits: