Customer Success Manager - Farnborough
1 week ago

Job summary
We are seeking an exceptional Senior Customer Success Manager to oversee a high-profile contract, contracts or portfolio within UK & Ireland. This pivotal role combines operational delivery, P&L management, innovation, and leadership to ensure delivery excellence, sustained growth, and client satisfaction.Key Responsibilities:
- P&L Management: Own and manage the financial performance of the contract including revenue, profit and a proportion of delivery led sales and growth
- Delivery Excellence: Oversee end-to-end service delivery across a range of IT infrastructure and application programmes projects operational delivery meet or exceed time cost quality performance in line with plan as contracted.
Job description
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