Customer Services Officer - Cambridge, United Kingdom - Hundred Houses Society

Hundred Houses Society
Hundred Houses Society
Verified Company
Cambridge, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

37 hours per week, Permanent

Other benefits:
private medical insurance, Employee Discounts, defined contributions pension scheme, Life Assurance, 28 days annual leave each year, with an option to increase this in certain circumstances


We have a fantastic opportunity for someone with Customer Services experience to take on a wide and varied role delivering high quality and consistent services to customers and stakeholders, providing a range of services that deliver value for money, focussing on first contact resolution; providing advice and processing requests around repairs; housing management (including income collection, arrears management, empty homes management and allocations); estate and tenancy management and providing effective landlord services.

While some attendance at our office in Cambridge is required, we have a flexible approach to home working.


Bringing with them experience of working to deadlines and planning and organising work effectively, including creating and maintaining accurate records, proactively managing feedback, identifying gaps in service delivery and providing administrative support.


Excellent communication and proactive listening skills are essential, along with the ability to work effectively with others demonstrating a 'can do' attitude.

If this sounds like you and you are a strong team player, we'd love to hear from you.


Closing date - midday on Friday 21st April 2023

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