Current jobs related to Service Desk Analyst - Belfast - Hayward Hawk
-
Service Desk Analyst
2 days ago
Recruitment Partnership Ireland Belfast, Northern Ireland, United Kingdom £35,000 - £45,000 per yearBelfast, Northern Ireland, is a thriving location for our Service Desk Analyst role. We are seeking an experienced professional to provide top-notch IT support to our users. · Responsibilities · Provide First Line Support: Answer phone calls, respond to emails, and offer on-site ...
-
IT Service Desk Analyst
2 days ago
Fieldfisher Belfast, Northern Ireland, United Kingdom £35,000 - £45,000 per yearAs the primary point of contact for customers, the IT Service Desk Analyst plays a critical role in handling incidents and requests, while maintaining accurate records within the IT Service Management (ITSM) tool. This position involves various administrative duties. · Key Respon ...
-
Service Desk Analyst
1 day ago
Recruitment Partnership Ireland Belfast £25,000 - £40,000 per yearJob Description · We are seeking a highly motivated and organised Service Desk Analyst to provide 1st line support via phone, email, walk-ups and deskside support. · Key Responsibilities · Record all Incidents and Requests in the ITSM Platform ensuring correct categorisation is a ...
-
IT Service Desk Analyst
1 day ago
Fieldfisher Belfast £25,000 - £35,000 per yearJob Summary · The IT Service Desk Analyst serves as the initial point of contact for customers, handling incidents and requests, and maintaining information within the IT Service Management (ITSM) tool. This role also encompasses a variety of administrative duties. · This role op ...
-
Service Desk Level 1/Level 2 Analyst
3 days ago
Version 1 Belfast, Northern Ireland, United Kingdom £35,000 - £45,000 per yearJob Summary: · We are seeking an experienced and results-driven IT Service Desk Analyst to join our ASPIRE Global Service Centre in Belfast. · As an IT Service Desk Analyst, you will be the first point of contact for technical support within the organization, providing timely and ...
-
Service Desk Analyst
3 weeks ago
Only for registered members Newtownabbey Full time £25,000 - £40,000 per yearProvide the first line of support for incident investigation and resolution for customers. Provide remote assistance & ticket resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service. · Ability to diagnose com ...
-
Service Desk Level 1/Level 2 Analyst
1 week ago
Version 1 BelfastJob Description · We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst to join our ASPIRE Global Service Centre. · About Us · Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically pa ...
-
Service Desk L1/L2 Team Leader
3 days ago
Version 1 Belfast, Northern Ireland, United Kingdom £40,000 - £54,000 per yearJob Description: · Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and ...
-
Equity Cash Middle Office Analyst
1 day ago
Citi Belfast Full time - Permanent £40,000 - £50,000 per yearCiti is a global financial institution seeking an Equity Cash Analyst to join its Middle Office Team. · About the Role · This entry-level position involves processing orders and transactions, with the overall objective of assisting in the allocation and matching of equity cash tr ...
-
Trade Management Analyst
4 days ago
TP ICAP Group Belfast, Northern Ireland, United Kingdom £40,000 - £50,000 per yearJob Title: Trade Management Analyst · About the Role: · The Trade Management (TM) team processes transactions for the Name Give Up (NGU) business as well as Futures: Exchanged Traded Derivatives (ETD). As a TM Analyst, you will be supporting the Trade Management ETD business. · K ...
-
Trade Management Analyst
4 days ago
TP ICAP Belfast, Northern Ireland, United Kingdom £40,000 - £50,000 per yearJob Title: Trade Management Analyst · Location: Belfast, Northern Ireland, United Kingdom · About the Role: · We are seeking a Trade Management Analyst to join our team in Belfast. As a Trade Management Analyst, you will be responsible for ensuring the accurate and timely process ...
- Citigroup Inc. Belfast, Northern Ireland, United Kingdom £40,000 - £70,000 per year
Job Description · The Securities & Derivatives Intermediate Analyst is an intermediate-level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. · The overal ...
- Citi Belfast, Northern Ireland, United Kingdom
Market Operations Transaction Capture Lead Analyst · This role is for a senior level position to work collaboratively with our Sales Desk. The Trans Capture Lead Analyst provides complex analytic and administrative support to traders as the subject matter expert, in coordination ...
- Citi Belfast, Northern Ireland, United Kingdom
Market Operations Transaction Capture Lead Analyst · This role is for a French speaking Operations SME to work collaboratively with our French Sales Desk. The Trans Capture Lead Analyst is a senior level position responsible for providing complex analytic and administrative suppo ...
-
Senior Securities Analyst
4 days ago
Jobs via eFinancialCareers Belfast, Northern Ireland, United Kingdom £60,000 - £80,000 per yearJob Title: Senior Securities Analyst · Role Overview: · This is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objecti ...
-
Trade Management Analyst
1 day ago
TP ICAP Group Services Ltd Belfast £40,000 - £60,000 per yearGroup Overview · The TP ICAP Group is a world-leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative s ...
-
Asset Servicing Analyst
1 week ago
Citigroup Inc. Belfast, Northern Ireland, United KingdomCiti Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices. · We are the only global investment bank operating in Northern Ireland. Every day, our local ...
- Citigroup Inc. Belfast, Northern Ireland, United Kingdom
This role is for a French speaking Operations SME to work collaboratively with our French Sales Desk. · The Trans Capture Lead Analyst is a senior level position responsible for providing complex analytic and administrative support to traders as the subject matter expert, in coor ...
-
Service Desk L1/L2 Team Leader
1 week ago
Version 1 Belfast**Global Service Management Hub** · Our ASPIRE Global Service Centre is the central hub of our Service Management operations. It stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. · We util ...
-
Trade Management Analyst
1 week ago
TP ICAP BelfastTrade Management Analyst Role OverviewTP ICAP is a world-leading provider of market infrastructure, providing clients with access to global financial and commodities markets. Our purpose is to improve price discovery, liquidity, and data distribution through responsible and innov ...
-
Trade Management Analyst
3 days ago
TP ICAP Group Belfast £35,000 - £45,000 per yearJob Overview · We are seeking a Trade Management Analyst to support our Name Give Up (NGU) business and Futures: Exchanged Traded Derivatives (ETD) operations. · The successful candidate will be responsible for ensuring the accurate and timely processing of all trades, from inter ...
- Provide timely and effective support to end-users via phone, email, and ticketing systems.
- Owning and managing support cases through to resolution, escalating when necessary.
- Accurately documenting solutions and client environments.
- Participating in assigned IT projects and continuous service improvement initiatives.
- Identifying and recommending automation or efficiency opportunities.
- Providing occasional off-hours on-call support.
- You have at least 2 years of experience in end-user support roles.
- You possess a solid understanding of Windows 10, Microsoft Office, and desktop/laptop hardware.
- You have experience in Active Directory account management and general server administration.
- Prior exposure to Microsoft Azure and Intune is an advantage.
- You exude confidence and professionalism in written and verbal communication.
- You have a calm, solutions-oriented mindset under pressure.
- You have previous experience with ServiceNow and/or Apple/Mac environments.
- Windows 10
- Intune
- Azure
- ServiceNow
Service Desk Analyst - Belfast - Hayward Hawk
3 weeks ago
Description
Job Title: Overnight Service Desk Analyst
Join Our Team of Dedicated IT Professionals:
We are seeking a skilled and reliable Overnight Service Desk Analyst to provide top-tier remote end-user and systems support during off-hours.
As a key member of our team, you will be the first point of contact for incoming IT support requests during overnight hours. Your exceptional communication skills and ability to work under pressure will enable you to deliver quick resolutions via phone, email, and ticketing systems (ServiceNow).
Your Key Responsibilities:
You Will Be Successful in This Role If:
About Us:
At Hayward Hawk, we value teamwork, flexibility, and collaboration. As a dedicated IT professional, you will thrive in our fast-paced and evolving IT environment.
Required Skills:
-
Service Desk Analyst
Recruitment Partnership Ireland- Belfast, Northern Ireland, United Kingdom
-
IT Service Desk Analyst
Fieldfisher- Belfast, Northern Ireland, United Kingdom
-
Service Desk Analyst
Recruitment Partnership Ireland- Belfast
-
IT Service Desk Analyst
Fieldfisher- Belfast
-
Service Desk Level 1/Level 2 Analyst
Version 1- Belfast, Northern Ireland, United Kingdom
-
Service Desk Analyst
Full time Only for registered members Newtownabbey
-
Service Desk Level 1/Level 2 Analyst
Version 1- Belfast
-
Service Desk L1/L2 Team Leader
Version 1- Belfast, Northern Ireland, United Kingdom
-
Equity Cash Middle Office Analyst
Full time - Permanent Citi- Belfast
-
Trade Management Analyst
TP ICAP Group- Belfast, Northern Ireland, United Kingdom
-
Trade Management Analyst
TP ICAP- Belfast, Northern Ireland, United Kingdom
-
Securities & Derivatives Intermediate Analyst (Markets Operations)
Citigroup Inc.- Belfast, Northern Ireland, United Kingdom
-
Market Operations Transaction Capture Lead Analyst
Citi- Belfast, Northern Ireland, United Kingdom
-
Market Operations Transaction Capture Lead Analyst
Citi- Belfast, Northern Ireland, United Kingdom
-
Senior Securities Analyst
Jobs via eFinancialCareers- Belfast, Northern Ireland, United Kingdom
-
Trade Management Analyst
TP ICAP Group Services Ltd- Belfast
-
Asset Servicing Analyst
Citigroup Inc.- Belfast, Northern Ireland, United Kingdom
-
Market Operations Transaction Capture Lead Analyst
Citigroup Inc.- Belfast, Northern Ireland, United Kingdom
-
Service Desk L1/L2 Team Leader
Version 1- Belfast
-
Trade Management Analyst
TP ICAP- Belfast
-
Trade Management Analyst
TP ICAP Group- Belfast