Maintenance Coordinator - Cambridge, United Kingdom - Multi-trades Recruitment

Multi-trades Recruitment

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are currently seeking a dynamic and organised Property Maintenance Coordinator to join our team in Cambridge.

If you have experience in the property sector and are ready to work in a fast-paced, deadline-driven environment, we want to hear from you.

Monday - Friday.

8am-4.30pm.

£15.50ph.

Weekly pay.

Main Duties & Responsibilities:

Effectively organise and manage all contractors, ensuring they deliver an exceptional standard of service.
Monitor planned maintenance and breakdown activities, logging any delays, and escalating issues to the Head of Maintenance.
Create daily job sheets for contractors, ensuring the prioritisation of works carried out.
Maintain material and supply stock levels to support efficient maintenance operations.
Implement the highest levels of customer service to achieve customer satisfaction.
Handle customer complaints with empathy and professionalism, referring them to the appropriate manager when necessary.
Responsible for reporting the status of maintenance jobs raised, handling contractor and client invoices, and dealing with any related queries.
Work effectively and collaboratively within a team, maintaining close attention to detail.
Comply with company policies and perform any other relevant duties as requested.

Skills & Knowledge:

Ability to communicate effectively, maintain professional boundaries, and handle customer interactions with empathy.
Proficiency in prioritising work effectively in a highpressure environment.
Strong focus on detail, ensuring accurate recordkeeping and reporting.
Ability to use Microsoft Office, including Outlook and Word.
Strong administrative and organisational abilities.
Previous experience in a similar property maintenance coordinator position.
Strong team ethic with the ability to work collaboratively within a team or independently.
Willingness to work on your own initiative or within a team and respond to the varying demands of the role.