Hotel Reservationist - Warwick, United Kingdom - Ardencote Hotel & Spa

Description

Hotel Reservationist

The Company:

• Independently owned Hotel, Spa & Golf Club
• Ambitious plans for growth
• Fast paced environment with business mix of including Spa, Corporate, Golf, Wedding & Leisure Guests

The Package:

• Company Pension Scheme
• Meals provided
• Full Training and support given
• Use of leisure facilities
• Shifts will be allocated between 8am 8pm
• 42.5 hours per week, usually over 5 days, including Weekends and Bank Holidays

The Job Role

• Reservationist for fantastic independent hotel
• Reporting to Front Office & Revenue Manager
• Maximising hotel occupancy and revenue
• Experience on Rezlynx system an advantage but not essential as full training provided
• Performing Front Desk procedures and Hotel check in
• Processing hotel reservations for all segments of the hotel
• Adhering to all hotel booking policies and procedures
• Taking payments and performing full administrative checks for Hotel reservations and all package inclusions (Spa Treatments, Restaurant Bookings, Golf etc)
• Checking and Preparing arrivals for following day
• Working alongside the Front Office Manger and Head of Department to provide feedback and evolve the Hotel Reservations department

The Requirements:

• Hotel sales and/or Hotel administration experience preferred
• Work well within small office team
• Being proactive to business needs
• Flexibility of working hours, working around the business when required
• Full UK driving license and own transport essential

Job Types:
Full-time, Permanent


Salary:
£20,000.00-£22,000.00 per year


Benefits:

• Discounted or free food
• Gym membership
• Onsite parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

COVID-19 considerations:
We are closely following any updates from the Government that may become applicable to the Hospitality industry.


Ability to commute/relocate:

• Warwick, CV35 8LT: reliably commute or plan to relocate before starting work (required)

Work Location:
One location


Reference ID:
ARD_FO_34111