IT Support Engineer - London, United Kingdom - Bristow Holland

Bristow Holland

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bristow Holland have an excellent opportunity to join a global business based in Angel who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their global team.

Working within a well-established IT team, you will be responsible for providing 2nd line support to a variety of different customers whilst providing exceptional levels of customer service and keeping in-line with SLA's.

You'll be responsible for managingincidents and resolving or escalating when required.

Responsibilities:

Assisting with the management of the Company's IT infrastructure
Helping users resolve daytoday issues
Selecting and purchasing IT equipment
Triage incoming issues for priority
Recording ITrelated assets

Key Skills:

Experience working with Active Directory
Windows Desktop
Mac & PC diagnose & Repair
Experience with Office 36
Some understanding of networks
Some knowledge of server and remote desktop configuration
Good communication skills with the ability to relay information to users with all levels of understanding