Senior Learning Administrator - Oxford, United Kingdom - Capita

Capita
Capita
Verified Company
Oxford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are looking for a Senior Learning Administrator to join our Learning and Development team supporting one of our key clients, BMW.

This role will be embedded into BMW, responsible for managing the end-to-end process of learning initiatives, from needs analysis to evaluation.


You will be part of a small and friendly team, servicing five sites, providing expert knowledge and collaboration with both internal and external stakeholders.


Job title:

Senior Learning Administrator


This is a Hybrid role, with regular travel to the BMW Site in Oxford.

What you'll be doing:


  • Booking and administrating the required learning courses allocated to you.
  • Liaising with external suppliers and internal stakeholders to ensure attendance is secured for any learning course you arrange.
  • Responsible for the BMW charging charging of all training, both monthly and through the end of year reconciliation with the client.
  • Responsible for BMW invoicing to Capita Internal Customer Management Team monthly and when required.
  • Responsible for providing reports of outstanding invoices to be chased through Capita central team, and dealing with any queries surrounding this.
  • Responsible for preparing the necessary reports to give the client a fully transparent overview of committed, actual and spend to come.
  • Provide Support to the Learning Coordinators, where required.

What we're looking for:


  • Minimum of five GCSEs grade A-C including English and Maths or equivalent qualification.
  • Experience of working in a Service Centre / Operations environment
  • Competent using Microsoft Office packages. Word and Excel essential.
  • Ability to develop strong relationships with stakeholders
  • Strong Customer Service, interpersonal and communication skills

What's in it for you?

  • A competitive salary of up to £27,500 £33,000 dependent upon experience
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeksand plenty more
- voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform


What we hope you'll do next:


Location:

Oxford
,

United Kingdom


Time Type:

Full time


Contract Type:

Permanent
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