Administration Coordinator - London, United Kingdom - University College London Hospitals NHS Foundation Trust

University College London Hospitals NHS Foundation Trust
University College London Hospitals NHS Foundation Trust
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a motivated and focused individual to join the Restorative Dentistry administration team at the Eastman Dental Hospital.


You will undertake a key role in a busy and demanding service, ensuring we deliver on a range of targets including clinic and theatre utilisation, RTT compliance and waiting list management.

You will work closely with your colleagues, with a view to providing a streamlined pathway for patients in the service.

At times, you will be actively involved in the patient's full pathway from referral to treatment.


You will be a team player with excellent communication skills and a drive and energy to improve the patient experience.

Knowledge of 18 week pathways and EPIC would be advantageous.

Provide an efficient and effective administrative service to a multi disciplinary team.


Actively manage administrative processes and co ordinate care associated with patient pathways, including validation, bookings and solving queries that arise.

Ensure access and quality targets are met, identifying potential delays and escalating this to a team leader or supervisor.


Provide patients with a primary point of contact between the multi disciplinary team and their colleagues, patients, relatives and GPs, providing relevant information and assisting with queries.


University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.

We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.

Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.


At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work.

This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH.

We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.
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