Team Leader - Cardiff, United Kingdom - HM Courts and Tribunals Service

HM Courts and Tribunals Service

Verified Company

Cardiff, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £27,223 - £28,613

A Civil Service Pension with an average employer contribution of 27%
Job grade:

Executive Officer

MoJ Grade EO
Contract type:
Permanent
Type of role:
Operational Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

This position is based at CARDIFF MAGISTRATES CARDIFF, CF24 0RZAbout the job

Job summary:

Please refer to Job Description
Job description:

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills.

You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales.

Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.

We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.

If you are interested in developing a career with a real purpose, please apply.

Your role

Leading your team, you'll focus on the team's area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives.

As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate your team to succeed.

You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary.

Your keen eye for detail and desire for continuous improvement is key to your success.

Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.

This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We're committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others

Your skills and experience

Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customerfocussed environment
IT proficient with the ability to learn and adapt to different technologies and software
Excellent communication, organisational and prioritisation skills

Further details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

The minimum part time hours we can consider is 30 per week.

For a full job description, please see the supporting document in the advert below before applying.

Person specification:

Please refer to Job Description
Behaviours:

We'll assess you against these behaviours during the selection process:

Leadership
Making Effective Decisions
Communicating and Influencing

Benefits:

Alongside your salary of £27,223, HM Courts and Tribunals Service contributes £7,377 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an average employer contribution of 27%
Annual Leave
Public Holidays
Season Ticket Advance

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Feedback will only be provided if you attend an interview or assessment.

Security:

People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

UK nationals

- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)