Surgery Reception and Administration Support - Plymouth, United Kingdom - Elm Surgery

Elm Surgery
Elm Surgery
Verified Company
Plymouth, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
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Closing date: 10 Mar 2023


Apprenticeship summary:

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Annual wage: £9,379.50

  • Wages explainedApprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates
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Working week: Monday
  • Friday working within shifts initially over 5 days but may change to 4 days. Working times/shifts will be confirmed at interview (30 minutes unpaid lunch break) Shifts TBC.
Total hours per week: 37.50

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Expected duration: 12 Months

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Possible start date: 13 Mar 2023

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Date posted: yesterday

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Apprenticeship level: Intermediate

Level 2 (GCSE)

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Reference number: VAC

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Positions: 1 available


What will the apprentice be doing?:
Responsibilities will vary day to day but will be primarily to support a busy medical reception area. Tasks will include;

  • Booking in patients at reception area
  • Assisting with general enquiries over the phone
  • Booking patients for routine appointments
  • Handling general medical enquiries including liaison with other GP/NHS contacts
  • Assisting with other general administration support tasks such as scanning documents, photocopying of notes/records, filing patient notes and general accurate record keeping tasks

What training will the apprentice take and what qualification will the apprentice get at the end?:

  • Customer Service Practitioner Standard
  • Level
  • On the Job training to support role development
  • Off the Job training (College attendance) to support qualification requirements
  • Employer will offer dedicated Off the Job training time to support qualification requirements
  • Functional Skills support maths and English (if required)

What is the expected career progression after this apprenticeship?:


Requirements and prospects:


Desired skills and personal qualities:


  • Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non judgemental, Patience
    Qualifications:
  • GCSE or equivalent English (Grade A*/
  • C/4) Desired
  • GCSE or equivalent Mathematics (Grade A*/
  • C/4) Desired

Things to consider:
About the employer:


  • Elm Surgery is a busy and wellestablished medical practice that supports over 9500 patients. Apart from offering clinics to support chronic diseases such as diabetes and asthma, we also support a variety of other medical services including antenatal and postnatal care, minor surgery and various vaccinations to support a variety of illnesses and patients.

Employer:

Elm Surgery


Address:

123 LEYPARK WALK


PLYMOUTH
PL6 8UF


Training:


Training provider:

FOCUS TRAINING (SW) LIMITED


Contact:

Trevor Barnes


Apprenticeship standard:

Customer service practitioner

Level 2 (GCSE)
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