Administrator - Leeds, United Kingdom - Jo Holdsworth Recruitment

Jo Holdsworth Recruitment
Jo Holdsworth Recruitment
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities include:


  • Preparing client files for reviews
  • Liaising with the adviser and clients to ensure excellent service is delivered
  • Ensuring all client documentation is correctly recorded
  • Ensuring all systems and case notes are updated with progress and a clear audit trail is available
  • Acting as the first point of contact for clients and resolving queries/problems in a timely manner

Key Skills and Qualities:


  • Proven work experience within an administrative environment
  • Good working knowledge of Microsoft Office, in particular Word, Excel and Outlook
  • Strong written and verbal communication skills
  • Good telephone manner with the ability to build rapport and provide excellent customer service
  • Excellent time management, administration and organising skills with the ability to work within specified timescales and quality levels
  • Experience of dealing with client queries in a timely manner

Hours:9am to 5pm Mon to Fri with 1 hour lunch (35 hours)


Salary:
£11.50 per hour


Location:
Leeds
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