HR Case Management Advisor 37939 - Castle Bromwich, United Kingdom - Jonathan Lee Recruitment Ltd

Jonathan Lee Recruitment Ltd

Verified Company

Castle Bromwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sector:
Automotive

-
Function: Human resources

-
Contact: Rachel Meacham

-
Contact Phone:

-
Duration: contract

-
Start Date: asap

-
Expiry Date: 30 March 2023

-
Job Ref: 61639

Title:
HR Case Management Advisor

Division:
Human Resources

Contract Position based at:
Castle Bromwich, EMC Wolverhampton

Rate:
up to £23.30/hr Ltd umbrella

Location - Hybrid Working 2-3 days/week required on site

Position Description:

The purpose of this role is to support the delivery of excellent customer service and key HR case management processes.

This role will contribute to the effective delivery of business objectives through proactive execution of HR case management support to the business.

Key Accountabilities and Responsibilities

Coordinate and deliver HR Case Management support, focused on the resolution of cases, to support the sites Operations team to meet strategic objectives of the area (attendance; engagement).
Provide effective operational support for disciplinary actions, employee grievances, performance improvement and absence, including complex cases
Support line managers to perform disciplinary and grievance investigations and hearings, up to and including dismissal and appeal
Work directly with other functions, where required, to support data reporting
Build and maintain effective relationships with key stakeholders in the wider HR community and the business to ensure that service and process objectives are delivered efficiently
Support process improvement projects for the Case Management team
Undertake any other work as directed by their line manager in connection with their job as may be requested

Essential Skills, Knowledge and Experience:

Relevant previous experience in a similar role
Able to work accurately and with close attention to detail
Effective organisation and coaching skills, with the ability to engage and support managers
Capable of working to process deadlines and able to prioritise workload

Desirable:

Good team player but also able to work using own initiative
Good communication skills, both within immediate team and with other departments
Previous experience of data analysis and report writing would be beneficial, as well as the ability to deliver results consistently in a fast paced HR Contact Centre.
Experience of using ticketing systems and Sharepoint.

Additional Information:

THIS POSITION HAS BEEN DEEMED INSIDE IR35
Multiple locations - Castle Bromwich and EMC Wolverhampton. Hybrid working - 2-3 days working from site per week, as role dictates.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.