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    • Customer Service Assistant - Manchester - World Duty Free - WDF

    World Duty Free - WDF
    World Duty Free - WDF Manchester

    5 days ago

    Default job background
    Part time
    Description

    Customer Assistant – Customer Service Advisor

    Role Overview

    We are seeking a highly skilled and motivated Customer Assistant to join our team at Manchester Airport. As a Customer Service Advisor, you will play a key role in delivering an exceptional customer experience, building rapport with customers, and providing them with an enjoyable journey.

    Key Responsibilities

    • Deliver world-class service to every customer, ensuring their needs are met and exceeded.
    • Maximise sales opportunities by using excellent communication skills and product knowledge.
    • Demonstrate positive personal behaviours and a can-do attitude, working independently or as part of a team.

    Requirements

    • Possess a passion for working in a fast-paced environment with a flexible approach to work.
    • Develop strong relationships with colleagues and customers, promoting a positive and supportive team culture.
    • Take ownership of your development, embracing opportunities for growth and career progression.

    What We Offer

    • A competitive hourly rate plus excellent benefits, including a company bonus scheme and employee assistance programme.
    • Multiple opportunities for progression and development within the business.
    • Discounts on luxury products for staff, family, and friends, travel discounts, and free parking.

    Training and Development

    We provide a comprehensive induction and training program, ensuring you have the skills and knowledge required to excel in your role. You will work alongside experienced colleagues who will support your learning and career development, fostering a positive and inclusive work environment.

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Customer service assistant