Accounts Assistant - Bournemouth, United Kingdom - Crisis24

Crisis24
Crisis24
Verified Company
Bournemouth, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About Crisis24

Crisis24, a GardaWorld company, is known as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving influential individuals, disruptive brands, and organizations.

Empowered by our advanced Global Operation Centers and a skilled team of intelligence analysts, we provide specialized services in security and consulting, leveraging technology and AI worldwide.

Joining Crisis24 means more than just a job; it opens doors to a realm where your skills shape global security, guiding clients through a complex landscape.

Embark on a fulfilling journey driven by purpose and achievement. Within our dynamic environment, you'll find ample opportunities for personal and career growth. Seize this moment to expand your expertise, push boundaries, and elevate your professional path to new heights. Join the Crisis24 team today and be part of something exceptional where growth and impact meet.


Who We Are Looking For

We are seeking an individual to manage customer invoicing and cash collection from our Bournemouth office with some remote work.


What You Will Work On

Invoicing and Billing:

  • Generate and distribute accurate invoices for expenses and labor to customers promptly.
  • Ensure invoices comply with company policies, local taxes, and client agreements.
  • Follow up on overdue payments for collections.
  • Record customer payments in the finance system.

Customer Communication:

  • Monitor the finance team's shared mailbox.
  • Act as the primary contact for customer inquiries regarding billing and invoicing.
  • Resolve billing discrepancies and address queries promptly and professionally.
  • Develop and maintain positive customer relationships to facilitate smooth payment processes.

Other tasks:

  • Assist with Accounts Payable, processing invoices, verifying expenses, and ensuring timely vendor payments.
  • Support audits by gathering documentation and responding to inquiries.
  • Handle any other adhoc tasks as needed.


Who You Will Work With

You will collaborate closely with our operations teams to ensure accurate customer invoicing. Additionally, you'll work with other finance team members on adhoc responsibilities.


What You Will Bring

We are looking for someone with excellent customer service, meticulous organizational skills, and attention to detail. Office experience is essential.

Strong communication skills are necessary for engaging with clients, customers, and internal stakeholders effectively. This role involves interacting with individuals across various countries and time zones, where English may not be their first language.

Experience in finance or using Salesforce is beneficial. Proficiency in Spanish, German, or French would be advantageous for our global operations.


Benefits:

  • Enjoy 25 days of annual paid leave per year.
  • Receive Group Life Insurance from the start of employment, providing 4x base salary in case of Death in Service.
  • Access the Employee Assistance Program upon employment for support.
  • Participate in the Discretionary Bonus Scheme based on company performance.
  • Enroll in the Group Pension Scheme with a contribution match up to 5% and the ability to opt out.


Information Security

Protect Crisis24's data and systems by following policies, reporting incidents, undertaking regular training, and suggesting improvements.

Crisis24, A GardaWorld Company, embraces diversity and provides equal employment opportunities. We foster an inclusive work environment that values individuals regardless of race, color, gender, nationality, age, religion, marital status, sexual orientation, gender identity, military status, disability, or any protected status under applicable laws.

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