Account Management Team Lead - Manchester - Main
4 days ago
Job summary
The role of the Team Lead is to manage a team of Italian speaking Account Managers (AMs) and assist the Head of Department to guide the SMB (small/medium sized business) Account Management Team to success.
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Responsibilities
- Responsible for the delivery and improvement of the SMB Account Management team through management and coaching of a team to provide an excellent onboarding experience
Will directly manage a team with varying levels of expertise
Responsible for recruitment, reward and development of your own team
Establish a performance management framework for the team
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Job description
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