Senior Employee Experience Manager - Nottingham - ENSEK

    ENSEK
    ENSEK Nottingham

    3 days ago

    Description

    We are a technology business operating in the global energy sector.

    ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It's also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.

    But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.

    That is where you come in.

    As Senior People Experience Manager you will lead and elevate our employee experience across the entire employee journey, from onboarding to alumni. This role is both strategic and hands on, shaping how our people connect, engage and thrive to build a high performing culture.

    You'll drive initiatives that enhance engagement, foster belonging, leading our DEIB and ESG programs and build a workplace experience that reflects our culture and values.

    A culture catalyst you'll design experiences that make work meaningful, communication that feels human and programs that ensure every employee feels seen, supported and inspired.

    Key Responsibilities

    • Develop and execute a holistic employee experience strategy that strengthens engagement and belonging throughout the employee life-cycle
    • Develop and implement best in class onboarding and offboarding experiences that are consistent, inclusive and set people up for success.
    • Lead the design, delivery and analysis of employee engagement / experience surveys – utilising software and AI to translate insights into actionable programs
    • Partner with the wider people function to ensure adaptation of engagement programs and monitor their impact
    • Champion initiatives that promote employee wellbeing and resilience, ensuring that support systems are embedded and accessible at every stage of the employee journey.
    • Drive ENSEK's DEIB strategy, ensuring inclusion and equity are embedded into programs, policies and culture
    • Build and Lead our ESG agenda with a focus on employee involvement and volunteerism
    • Promote and lead initiatives that connect employees to company purpose and community engagement
    • Design and deliver internal communication strategies, working closely with the Marketing function for TOV alignment to inform, inspire and connect employees regardless of location
    • Lead a workplace experience that brings our culture to life, across virtual, hybrid and physical environments
    • Support the rhythm of internal communications from all-hands to digital content that celebrates culture and achievements
    • Oversee employee events, celebrations working closely with reward on recognition programs that strengthen our culture.

    Competency Requirements:

    Behaviours

    • Translates strategy into actionable plans for teams and functions.
    • Acts as a bridge between directors/heads and managers, ensuring alignment.
    • Coaches and develops managers to increase team capability.
    • Anticipates risks and proactively problem-solves across teams.
    • Guides teams through ambiguity by prioritising and simplifying complexity

    Knowledge

    • Strong functional expertise and ability to apply it to cross-functional projects.
    • Skilled in resource planning, budgeting, and operational performance management.
    • Comfortable with data-driven decision-making, interpreting KPIs.
    • Proficient in using advanced tools/systems relevant to their function.
    • Understands scalability challenges in a tech business environment
    • Extensive experience of building and driving People Experience programs and functions within fast-paced technology environments ideally globally / with distributed teams
    • Proved ability to design and execute large scale engagement and culture projects with data driven ROI metrics
    • Deep understanding of the employee lifecycle design, change management and experience measurement
    • Excellent public speaking, storytelling and facilitation skills
    • A passion for creating inclusive, purpose-driven and human centered workplaces.

    Reporting Line

    Reports to: Head of People Operations

    Minimum 2 days a week in the office plus other attendance as required for team days, office events or other engagement activities


    #J-18808-Ljbffr

  • Client Experience Manager

    1 month ago

    Only for registered members Nottingham

    We're on a mission to become a global data company that helps organisations discover and work better with ambitious, high-growth companies.With 120+ employees and an enviable client list, · we're looking for someone who will help our customers get maximum value from our platform. ...

  • Station Experience Manager

    1 month ago

    Only for registered members Nottingham Part time

    This is a part time position covering 3 days per week as part of a job share (On call duties are required in this role) · We are recruiting for someone who will lead the Leicester station team in delivering exceptional customer experiences while ensuring operational efficiency an ...

  • Client Experience Manager

    1 month ago

    Only for registered members Nottingham, England

    We are looking for a Graduate Client Experience Manager to help our customers get maximum value from our platform and better understand and engage with the UK's fastest-growing companies. · chatting to clients from banks, universities, government bodies and more, helping them nav ...

  • Customer Experience Manager

    2 weeks ago

    Only for registered members Nottingham £30,000 - £32,000 (GBP)

    Nottingham Playhouse is looking for an exceptional Customer Experience Manager to lead our Front of House and commercial operations — ensuring every visitor receives an inclusive, welcoming and high-quality experience. · ...

  • Customer Experience Manager

    2 weeks ago

    Only for registered members Nottingham, England

    We are looking for an exceptional Customer Experience Manager to lead our Front of House and commercial operations — ensuring every visitor receives an inclusive, welcoming and high-quality experience. · ...

  • Customer Experience Manager

    2 weeks ago

    Only for registered members Nottingham NG AF

    The Customer Experience Manager is responsible for delivering an inclusive, welcoming and high-quality experience for all visitors to Nottingham Playhouse, · while driving income generation and commercial performance.Lead the development of an exceptional visitor experience, · ch ...

  • Senior People Experience Manager

    1 month ago

    Only for registered members Nottingham Full time

    We are a technology business operating in the global energy sector. · As Senior People Experience Manager you will lead and elevate our employee experience across the entire employee journey, · from onboarding to alumni.Develop and execute a holistic employee experience strategy ...

  • Senior People Experience Manager

    4 weeks ago

    Only for registered members Nottingham

    +Job summary · We are a technology business operating in the global energy sector. ENSEK have become the go-to option for top energy suppliers across the globe. · +ResponsibilitiesDevelop and execute a holistic employee experience strategy that strengthens engagement and belongin ...

  • Senior Employee Experience Manager

    1 month ago

    Only for registered members Nottingham

    We are looking for a Senior People Experience Manager to lead our employee experience across the entire employee journey. · This role is both strategic and hands on, shaping how our people connect, engage and thrive to build a high performing culture. · A culture catalyst you'll ...

  • Senior Employee Experience Manager

    1 month ago

    Only for registered members Nottingham, England

    We are a technology business operating in the global energy sector. ENSEK have become the go-to option for top energy suppliers across the globe. · ...

  • Senior People Experience Manager

    1 month ago

    Only for registered members Nottingham

    +Jobsummary · Weareatechnologybusinessoperatingintheenergysector. · +ResponsibilitiesDevelopandexecuteaholisticemployeexperiencestrategythatstrengthenengagementandbelongingthroughouttheemployeelifecycle. · ...

  • Senior People Experience Manager

    1 month ago

    Only for registered members Nottingham, England

    We are a technology business operating in the global energy sector. That is where you come in. · As Senior People Experience Manager you will lead and elevate our employee experience across the entire employee journey from onboarding to alumni This role is both strategic and hand ...

  • Graduate Client Experience Manager

    1 month ago

    Only for registered members Nottingham Full time

    We're looking for friendly & ambitious graduates to work closely with a range of our lovely clients from over 20 different industries. · We are building the leading provider of private company data in Europe. ...

  • Customer Experience Manager

    2 weeks ago

    Only for registered members Blaby Full time

    Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation ensuring all our customers are served in line with our expectations At times you ...

  • Learner Experience Manager

    1 month ago

    Only for registered members Swadlincote, England

    Learner experience manager role at Fuel Learning in Swadlincote. Coordinate learner activity and use digital systems to ensure smooth programme coordination. · ...

  • Customer Experience Manager

    1 month ago

    Only for registered members Derby, England

    This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment w ...

  • Customer Experience Manager

    1 month ago

    Only for registered members Derby

    Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. · , · Qu ...

  • Cinema Experience Manager

    1 day ago

    Only for registered members Swadlincote

    We are looking for a Cinema Experience Manager to join our team. You will be responsible for driving our high standards and supporting your colleagues as they navigate our guests through an immersive cinema experience. · ...

  • Fitness Experience Manager

    1 month ago

    Only for registered members Lincoln LN TA

    +We're on a mission to redefine the gym floor experience and we need an innovative, determined, fitness devotee to help us get there. · + · +Managing our in house fitness team and employed personal trainers · The skill set to bring our gym floor to life, driving member engagement ...

  • Customer Experience Manager

    1 month ago

    Only for registered members Lincoln LN RR

    We are looking for a Customer Experience Manager to develop strategies to provide positive experiences for customers throughout their journey. · Develop customer service strategy across athlete needs. · Manage customer contacts through Fresh Platform. · Operate entry system porta ...

  • Customer Experience Manager

    5 days ago

    Only for registered members Leicester, Leicestershire, United Kingdom

    The Customer Experience Manager will oversee the overall customer experience across stores from checkout to back-of-house ensuring delivery on customer commitments. · Taking responsibility for the overall customer experience across the store. · Managing front-end checkout operati ...

Jobs
>
Nottingham