Application Support Administrator, Technology - London, United Kingdom - Thomas Murray

Thomas Murray
Thomas Murray
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
About the Company

Thomas Murray helps our clients to achieve better compliance and risk management through its three divisions of Data, Monitoring & Analytics, Regulatory Solutions and Technologies.

We are a team of c.100 analysts, consultants and technologists, based in London with a presence in Colombia, Hong Kong and Australia.

Thomas Murray people come from a variety of backgrounds, including rating agencies, investment banks, custodian banks, accounting firms, broker dealers and, of course, our graduates.

Role Description

To perform the role successfully, you will need to build a detailed knowledge of all functional areas of the business as well as an understanding of the company's industry background in order to provide clients with the support they need.

Key


Responsibilities:


The team requires a well presented and conscientious person who will be responsible for the administration of entitlements and permissions for our subscription and counterparty monitoring clients, and our clients' white labelled technology sites.

Manage project contacts and requirements for existing and new clients
Keep detailed and accurate records
Liaise with clients and provide project support
Interact with the internal technology teams
Develop an understanding of Thomas Murray's business and the financial industry that we target
Once fully trained, the project administrator will be expected to work independently and be able to manage tasks and meet deadlines

Key Skills and Experience

Computer literate and have an appreciation for the software development process.
Experience of dealing with clients and demonstrate that you can deliver on time and exceed client expectations.

Confident, presentable, numerate, and literate, with strong presentation and communications skills (both written and verbal), as you will be representing the external face of Thomas Murray to some of the financial service world's biggest names.

Excellent written and verbal skills
Proven experience of being support administrator in a similar technology business role.
At least two years' proven experience of project management/co-ordination experience in a technology based business.
Proven experience of meeting deadlines and targets and delivering to project plans.
Ability to adapt to new environments
Proven ability to learn things quickly and manage new processes.
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