Technical Support Assistant - London, United Kingdom - Lucy Smith Independant Consulting
Description
Technical Support AssistantSalary:
£25,000 pa
We are an established flexible office space provider of nearly 20 years that supplies offices to more than 140 business across 7 buildings and are looking to recruit a Technical Support Assistant that will be based predominantly in our office in West London.
Duties include_ (but are not limited to):
- Troubleshooting internal PC, printer and network issues with assistance from our PC support provider
- Troubleshooting clients' network and telephony issues with assistance from our network and telephony support providers
- Producing 2D and 3D floorplans for use as marketing materials
- Resolving issues with the building's technical systems such as access control and CCTV
- Handling and housekeeping of new users including requesting changes to SharePoint permissions
- Being involved in all major IT and Telecoms projects across the portfolio.
- Providing technical training for new starters
- Monitoring and internally communicating potential cyberthreats to the Airivo Team and providing awareness training
- Managing backups and recoveries for all systems
- Providing information relating to telecoms billing & procurement matters
- Provide backup support to Centre Teams by way of admin support or reception cove
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