Administrator Nutrition and Dietetics - Cambourne, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust

Verified Company

Cambourne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting an enthusiastic and motivated full time (37.5 hours per week), Administrator to work in our Cambourne Administration Hub at South Cambs Council Building, to support specialist services provided by Dietitians for Nutrition support, Mental Health, Diabetes and Gastroenterological issues.

The role's working hours are Monday - Friday 8am-4pm or 9am-5pm

The post holder will have excellent communication, organisational & customer service skills.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community.

These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

Please refer to the attached job description and person specification for full details of responsibilities

Word processing of all forms of correspondence, reports and summaries that are required by the team.

Answer all telephone calls within the defined timeframe, and use effective telephone techniques to healthcare professionals, patients and other agencies in a quick and efficient manner.

Record information in the chosen software timely and accurately.

Deal with difficult callers in a calm and professional manner.

Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

Organise clinics and associated appointments for clinics, using appropriate systems to manage work.

Organise team/ward meetings, take, transcribe and distribute minutes accordingly as required.

Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.

Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.