Medical Receptionist - Forest Row, United Kingdom - Ashdown Medical Group
Description
We are a busy 4 Partner Practice based in East Sussex and are currently looking for a part-time Receptionist/Administrator to join our team at Ashdown Forest Health Centre.
The post will be for approximately 23 hours per week and some flexibility to work additional hours as required would be preferred.
Main Duties
- Acting as first point of contact via telephone, face to face, and online
- Dealing with queries from patients and other stakeholders
- Booking, cancelling, amending and organising the appointment books
- Handling requests for home visits
- Handling patient requests for prescriptions
- Action requests from clinicians relating to patients including liaison with patients, other services, and any other location as required
- Registering new patients onto the clinical system
- Maintaining accurate filing systems
- Taking payments for services in line with cash handling procedures
- Maintain a clean and tidy working area and keep the waiting area organised
- Provide information to patients
- Work as part of the wider multidisciplinary team to ensure we provide excellent care for patients in a welcoming environment
- Deal with members of the team at all levels including patients, GPs, nurses and practice manager
- Follow all practice policies and procedures including confidentiality and health and safety
- Any other duties as required by the practice
Job Type:
Part-time
Part-time hours: 23 per week
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Experience:
Medical Receptionist: 1 year (preferred)
Work Location:
One location