Customer Care Co-ordinator - Bristol, United Kingdom - Hunter Mason

Hunter Mason
Hunter Mason
Verified Company
Bristol, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Customer Care Coordinator

£30,000

Monday - Friday

Based in Bristol


About:

An exciting opportunity to join a well-established and award-winning company within the development industry has opened.

The company has an amazing reputation for creating outstanding houses that consistently win prestigious awards because they exceed expectations in terms of initiative, sympathetic design, high quality and traditional craftsmanship.


Duties:


  • Coordinating any customer care requirements with our clients, such as booking in jobs, and making sure jobs have been completed.
  • Various administration tasks such as the completion of commissioning certificates and inputting supplier invoices on accounting software
  • Deal with customer complaints and concerns with empathy and professionalism
  • Updating systems with updates and call logs
  • Building relationships with new and existing clients.

Requirements:


  • Experience working with COINS
  • Experience in the development industry desirable
  • Friendly and outgoing personality
  • Resilience is they key to any customer focused role

Benefits:

Competitive salary

Generous holiday allowance

Company pension


Salary:
£30,000.00-£31,000.00 per year


Benefits:


  • Company car
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 2 years (required)
- using coins: 2 years (required)


Work Location:
One location
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