Customer Service - Southampton, United Kingdom - Quantum Creative Group
3 weeks ago
Description
Job Summary:
Duties:
- Handle and resolve customer complaints in a professional manner
- Provide accurate information about products and services
- Maintain customer records by updating account information
- Analyse customer needs and recommend appropriate solutions
- Upsell products or services when opportunities arise
- Communicate and coordinate with internal departments as needed
Qualifications:
- Excellent communication skills, both verbal and written
- Strong data entry skills with a focus on accuracy
- Ability to analyse information and solve problems effectively
- Prior experience in customer service or related field preferred
Job Types:
Full-time, Permanent
Pay:
£22,347.00-£23,808.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location:
In person
Application deadline: 08/06/2024
Expected start date: 10/06/2024
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