Client Delivery Manager - Manchester, United Kingdom - Jobwise Ltd

Jobwise Ltd
Jobwise Ltd
Verified Company
Manchester, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
What will you be doing as a Client Delivery Manager?

  • To manage a portfolio of client accounts to agreed KPIs maintaining a focus on customer satisfaction, service delivery and contract renewal;
  • To own and take a lead on highprofile and complex client relationships within the portfolio of clients.
  • Develop strong relationships with key decision makers and influencers.
  • Define, develop and own the customer contract strategy for client relationships within the portfolio;
  • To assist the Client Director in forecasting revenue planning within the portfolio ensuring account development plans reflect the strategic direction of the customer;
  • To produce weekly, monthly and quarterly status reports for the portfolio of clients to the Client Director to provide updates on progress against agreed client relationship strategies;
  • To oversee all commercial aspects of the agreed portfolio of clients
What are we looking for?

  • Educated to degree level
  • Experience developing client accounts and relationships
  • Experience managing your own base of clients
  • Experience managing team members
  • Excellent communication skills both written and verbally
What will you get in return?

  • Monday to Friday 37.5 hours per week
  • Hybrid working options available 3/2 split
  • Easily accessible via public transport
  • Excellent personal and professional development opportunities
  • Salary up to GBP35,000pa dependant on experience
  • 31 days holiday including bank holidays
  • Health Cash Plan
  • Regular company socials & events
  • 24/7 Access to a Virtual GP
  • Life Assurance (4 x Salary after probation period)


  • Perkbox

  • Diamond access giving you weekly free treats, monthly cinema tickets, birthday gifts
If this sounds like a role you will LOVE, please send your CV

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