Client Delivery Manager - Manchester, United Kingdom - Jobwise Ltd

Jobwise Ltd

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What will you be doing as a Client Delivery Manager?

To manage a portfolio of client accounts to agreed KPIs maintaining a focus on customer satisfaction, service delivery and contract renewal;
To own and take a lead on highprofile and complex client relationships within the portfolio of clients.
Develop strong relationships with key decision makers and influencers.
Define, develop and own the customer contract strategy for client relationships within the portfolio;
To assist the Client Director in forecasting revenue planning within the portfolio ensuring account development plans reflect the strategic direction of the customer;
To produce weekly, monthly and quarterly status reports for the portfolio of clients to the Client Director to provide updates on progress against agreed client relationship strategies;
To oversee all commercial aspects of the agreed portfolio of clients

What are we looking for?

Educated to degree level
Experience developing client accounts and relationships
Experience managing your own base of clients
Experience managing team members
Excellent communication skills both written and verbally

What will you get in return?

Monday to Friday 37.5 hours per week
Hybrid working options available 3/2 split
Easily accessible via public transport
Excellent personal and professional development opportunities
Salary up to GBP35,000pa dependant on experience
31 days holiday including bank holidays
Health Cash Plan
Regular company socials & events
24/7 Access to a Virtual GP
Life Assurance (4 x Salary after probation period)

Perkbox

Diamond access giving you weekly free treats, monthly cinema tickets, birthday gifts

If this sounds like a role you will LOVE, please send your CV

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