Hire Desk Coordinator - Greenford, United Kingdom - Reed Procurement & Supply Chain

Reed Procurement & Supply Chain

Verified Company

Greenford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

JOB SPEC - Hire Desk Manager

Client are a hydraulic attachment hire company based in UB6, and we are looking for a Senior Hire Desk Controller/Hire Desk Manager to join our growing team with immediate effect.

The role of Senior Hire Desk Controller in brief:

Quoting customers on their requirements and managing expectations.
Raising contracts on the system.
Managing the efficient daytoday operation of the business, ensuring that high levels of service are maintained
Checking availability of equipment and ensuring that equipment statuses are always up to date on our systems.
Processing, and correctly storing delivery/collection notes.
Providing PODs and POCs to customers.
Coordinating with transport department, allocating drivers to breakdowns throughout the day, again managing customers' expectations.
Coordinating with the other departments to ensure that the equipment is delivered to site on correct dates.
Communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries.
Recharges/Damage and Loss; ensuring these are dealt with in a timely manner, notifying customers of any further charges.
Ensure that all administration tasks and processes are accurate and kept up to date.
Reporting to Depot Manager.
Previous experience in a Plant/tool hire role is essential.
Previous experience using Insphire package would be ideal.
Good knowledge of Microsoft packages, and computer skills in general.
Ability to prioritise according to the demands of a busy depot
You must be outgoing and enthusiastic.
Organised

Job Types:
Full-time, Contract, Permanent

Salary:
From £28-33k

**ONLY APPLY IF YOU LIVE CLOSE TO UB6 OR WILLING TO TRAVEL AND HAVE HIRE DESK EXPERIENCE ESSENSTIAL