Uk - Accounts Co-ordinator - London, United Kingdom - ISS Group Holdings Limited

ISS Group Holdings Limited
ISS Group Holdings Limited
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Who are Inchcape?


At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere.

We use technology and our global network to help our partners connect to a smoother, smarter ocean.


Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices, across 70 countries and a team of more than 3,000 committed professionals.

Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.


We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.

We embrace change and are open to new thinking and pushing for positive change in our industry.


Hours: 9.00am to 5.00pm UK time

Contract type:
Fixed Term (6 months) to Permanent

Based:
Work From Home

Salary:
£21,000 Per Annum

What You'll Do

  • Assist Team Leader to Maintain "Service Delivery" for Global Finance Hub in accordance with agreed SLA's and aligned to Group and Operational Strategy
  • Liaise with DA teams and LPA to ensure swift resolution to queries
  • Adhere to and promote group policies, processes and ethics and compliance practices
  • Maintain existing relationships and further develop & expand relationships with Principals (along with team leaders), ISS and 3rd party Agents.
  • Ensure all Principal and businessrelated correspondence is responded to in a timely manner
  • Keep record of critical communication, for audit trail and follow up processes.

Specific responsibilities and accountabilities focused on PAYMENTS as follows:

  • Adhere to dept SOP's on timelines for different payments and/or currencies (ADVPAY/CTM/SETTLEMENT)
  • Monitoring outstanding balances & deduct from future payments where possible.
  • Ensure daily payment files are submitted to banking team in a timely manner
  • Resolve any questions, clarifications, queries by the customer/LPA
  • Ensure existing and future client codes are uniform and consistent.
  • Take part and contribute in periodical meetings with the team reviewing current status.
  • In case of any issues with payments, ensure that these are swiftly resolved or are escalated to Line Manager as soon as known to be a major risk
  • Ensure LOBD process is followed for new banking detail requests
  • Request/provide swift copies/payment confirmations when required
  • Post payment runs within U4 accounting system in a timely manner to ensure business continuity for the DA and Banking teams
  • Performance objectives agreed on an annual basis
  • Customer Satisfaction
  • Meeting Team Targets

Why Inchcape Shipping Services?


We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve.

To reach the highest standards we depend on our people, their welfare, training and expertise.

We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.


  • Global Perspective_ we connect the world and see the bigger picture.
  • The Power of People _ we rely on the strength of local agent knowledge and relationships.
  • Progress _ we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

  • A competitive salary
  • 25 days annual leave entitlement plus bank holidays
  • Life assurance cover
  • Contributory company pension scheme
  • Full Employee Assistance Programme including access to care support covering work, family, relationships, money and health
  • Career development and progression opportunities, including travel to other Inchcape port locations across the UK
  • Values Award celebration events
  • Team building days
Plus, much more

ISSthebiggerpicture


Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do.

We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society.

We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.
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