Store Associate - York, United Kingdom - Asomas Tech Ltd
3 weeks ago
Description
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work.
As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side.
You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Working Relationships:
Works closely with customers and donors.
Job Purpose
The Retail section consists of more than 700 Barnardo's shops across the
UK. These high-street stores are reliant on donations from the public and
corporate supporters, and generate funds from the sale of these donated
items. There are a wide range of shops, from traditional charity stores to
book shops and furniture. The Trading division produces and sells a range
of products, including cards and gifts.
To assist the Store Manager in the running of the Store and to supervise
in the Store Managers absence as designated, ensuring that your actions
reinforce the Barnardo's Basis and Values.
Key Responsibilities:
General
Sales
Shop Appearance
Stock
Stockroom
Staff
Administration and Security
Health and Safety
GENERAL
Ensuring stock is generated over the door by members of the public
and ensure donors sign up to the Gift Aid scheme.
Ensuring all stock is sorted, priced and steamed before going onto
the Store floor.
Use of Barnardos IS systems on a daily basis.
SALES
Achieve profit targets by maximising sales and minimising costs.
Ensure that the high standard of service to customers that is
expected by Barnardo's is maintained at all times.
Implement any promotion in the store as directed by Head Office
or your Area Business Manager or your Store Manager.
Actively support any national or local fundraising promotions as
directed by Head Office or your Area Business Manager or line
manager.
SHOP APPEARANCE
Maintain a high standard of presentation, both in the windows and
the interior of the shop.
Ensure the sales floor layout is as per the current Sales Analysis
guidelines in conjunction with your line manager or Area Business
Manager.
Achieve and maintain high standards of housekeeping,
organisation and cleanliness throughout the Store, including the
sales floor and stockroom areas.
STOCK
Actively encourage the public to donate saleable stock.
Actively support the Store in achieving the required Gift Aid
conversion rate.
Adhere to Gift Aid procedure when processing Gift Aided
donations.
Price stock at a consistent level in accordance with Barnardo's
price guides.
Ensure there is adequate stock available on the shop floor at all
times, on all key lines (stock density), including hanging, ticketing
and sizing all clothing as appropriate.
Ensure the shop density is kept full by ensuring there is adequate
stock available at all times (productivity).
Rotate stock on a daily basis so that no garment remains on the
shop floor for any longer than the agreed time limits.
The role will demand moving sometimes high volumes of stock on
a daily basis.
Arrange where appropriate, in conjunction with your line
manager, a van collection service in order to provide enough
stock to support the turnover of the shop.
Comply with all instructions regarding the sale and auditing of
new goods.
STOCKROOM
Keep van collection goods and other goods separate (i.e. over the
door, Gift Aid).
STAFF
Ensure that tasks are properly delegated to staff/volunteers in
accordance with their training and abilities.
Organise a rota to ensure the Store runs effectively and the sales
floor and sort room tasks are allocated.
Create an organised and pleasant working environment for staff
and volunteers.
Inform the Store team of business communications, promotions
and information relating to Barnardo's.
Ensure that all staff/volunteer
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