Shared Services Coordinator - Stoke-on-Trent, United Kingdom - ABM

ABM
ABM
Verified Company
Stoke-on-Trent, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Description:





JOB TITLE:
Shared Services Coordinator (Fixed Term 6 Months)

LOCATION:
The Potteries, Stoke-on-Trent ST1 1RZ**



SHIFT PATTERN:
Monday to Friday




WORKING HOURS:
40 hours per week

Contract:
Temporary




PAY RATE:
£12.50 per hour

OVERVIEW OF JOB DESCRIPTION


ABM Facility Services UK, a leading facilities services company in the UK, is seeking a Shared Services Coordinator on a fixed term 6-month contract.

As part of our commitment to providing tailored facility solutions, the Shared Services Coordinator plays a key role in supporting our clients' needs by ensuring timely and accurate delivery of back-office services.

Reporting to the Shared Services Manager, the coordinator will work closely with internal teams to deliver excellent service standards, achieve operational targets and contribute towards financial goals.

With over 30 years of experience serving diverse clients across the UK, ABM Facility Services UK takes pride in providing a supportive work environment for its employees' career growth.


Responsibilities:


  • Provide critical support to internal teams in invoice processing, purchase orders and payments
  • Maintain effective working relationships with clients, resolving queries within a timely manner
  • Coordinate with internal staff to ensure timely and accurate record keeping
  • Contribute towards process improvements, supporting transition activities for new clients
  • Manage customer expectations effectively by providing clear updates on service delivery, timelines and status updates
  • Assisting with project work to deliver best in class service for clients
  • Support internal and external audits on service quality and compliance
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