Commercial Account Handler - Antrim, United Kingdom - Plus One Personnel

Tom O´Connor

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Description
Commercial Account Handler

Job Details


Sector:

Customer Services


Location:

Antrim, Co Antrim, Northern Ireland


Type:

Permanent


Salary:

£30,000 to £35,000


Reference:

274120


Main Responsibilities

  • Your purpose is to ensure that all of your clients have their policies dealt with in an efficient and timely manner
  • Provide accurate quotations through Acturis system
  • Upload claim notification
  • Assist Account Executive and Business Development Managers with sale process by highlighting new policies
  • Provide clients with advice and updates of their policy status
  • Offer customers detailed product information
  • Deliver efficient and timely quotations through Acturis system
  • Ensure that the customer is treated fairly and receives excellent service in accordance with industry and company guidelines
  • Develop collaborative partnerships with internal & external stakeholders
  • Manage all aspects of commercial product management
  • Build relationships by working with stakeholders, within the business and with insurance partners to ensure that business targets are met
  • Evaluate products offering to ensure the strategic narrative is met
  • You must be able to demonstrate the ability to influence decisions and actions

Key Skills & Experience

  • Knowledge of Microsoft Office to complete presentations
  • A good understanding of the sales process to help drive sales forward
  • Communication skills are essential
  • A solid structure of relationship management for clients
  • Excellent time management and customer centric mentality
  • Previous experience in a similar role

Additional Information

  • Hours
  • 7.30am4.30pm
  • Office based with some flexibility
  • Package benefits
  • Company car/car allowance, free food at mealtimes, a generous pension scheme, flexi buy/sell holiday package, and private medical cover
  • You will be reporting to the Business Development Manager

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