Commercial Account Handler - Antrim, United Kingdom - Plus One Personnel
Description
Commercial Account HandlerJob Details
Sector:
Customer Services
Location:
Antrim, Co Antrim, Northern Ireland
Type:
Permanent
Salary:
£30,000 to £35,000
Reference:
274120
Main Responsibilities
- Your purpose is to ensure that all of your clients have their policies dealt with in an efficient and timely manner
- Provide accurate quotations through Acturis system
- Upload claim notification
- Assist Account Executive and Business Development Managers with sale process by highlighting new policies
- Provide clients with advice and updates of their policy status
- Offer customers detailed product information
- Deliver efficient and timely quotations through Acturis system
- Ensure that the customer is treated fairly and receives excellent service in accordance with industry and company guidelines
- Develop collaborative partnerships with internal & external stakeholders
- Manage all aspects of commercial product management
- Build relationships by working with stakeholders, within the business and with insurance partners to ensure that business targets are met
- Evaluate products offering to ensure the strategic narrative is met
- You must be able to demonstrate the ability to influence decisions and actions
Key Skills & Experience
- Knowledge of Microsoft Office to complete presentations
- A good understanding of the sales process to help drive sales forward
- Communication skills are essential
- A solid structure of relationship management for clients
- Excellent time management and customer centric mentality
- Previous experience in a similar role
Additional Information
- Hours
- 7.30am4.30pm
- Office based with some flexibility
- Package benefits
- Company car/car allowance, free food at mealtimes, a generous pension scheme, flexi buy/sell holiday package, and private medical cover
- You will be reporting to the Business Development Manager
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