Pathway Support - Derby, United Kingdom - University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust
University Hospitals of Derby and Burton NHS Foundation Trust
Verified Company
Derby, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Post am to 4.00pm Monday to Friday

Post am to 5.30pm Monday to Friday


This role will be based at the Florence Nightingale Community Hospital and maybe required to work at Royal Derby Hospital on occasion.


  • Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers
  • Accuracy required inputting and updating patient information.
  • Reception duties as required.
  • To provide clinic support to Physiotherapists and other Management staff who may reasonably request support with other duties.
  • Deal with queries in a timely manner via the telephone or face to face, escalate as appropriate.
  • Contact patients to offer them an outpatient appointment.
  • Process clinic outcome forms to allow for the outcome of the consultation to be recorded.
  • An understanding of the 18week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
  • Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
  • To provide general clerical support as and when required in support of the delivery of the service over both sites.

Closing Date: 23 August 2023


Interview Date: 06 September 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together


Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.


In return we will offer:


  • Development opportunities, including both professional and leadership development
  • Ongoing support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:


  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
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